Summary
Overview
Work History
Education
Skills
Certification
Timeline
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James Roberts

Summary

Dynamic leader with extensive experience at USAF, driving cross-functional teamwork and strategic issue analysis. Successfully managed operations for multi-million dollar C4ISR networks, enhancing communication efficiency and delivering critical IT services to thousands of warfighters. Proven problem-solver adept in fast-paced environments, ensuring mission success through innovative solutions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Intelligence Systems Infrastructure

USAF
09.2024 - Current
  • Led a team of 100 personnel as Operations Flight Chief, delivering coalition Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance and deployable Top Secret (TS) systems to six Combatant Commands and 31 partner nations.
  • Manages Headquarters A2 and A6 taskings involving Top Secret operations, maintenance, expansion, and decommissioning.
  • Oversees operations and maintenance for the $121M USAFE-AFAFRICA TS enterprise network, supporting TS voice, data, and VTC services for 2,600 users across 57 locations.
  • Ensures seamless connectivity for operators at the tactical edge, enabling mission-critical operations.

Section Chief, Communications Focal Point

USAF
08.2023 - 09.2024
  • Led a 14-member team across five cyber specialties, overseeing operations for the Department of the Air Force's largest Communications Squadron.
  • Directs IT support for two Major Commands, NATO, four wings, 135 units, and 36 geographically separated units (GSUs).
  • Provides 24/7 situational awareness to key leaders and manages operations and maintenance for 756 circuits and 10,000 assets.
  • Oversees the DoD's largest Technical Control Facility and sole teleport-enabled SATCOM Gateway, delivering critical IT services to 22,000 warfighters across 10 Combatant Commands.

NCOIC, Network Systems Operations

USAF
10.2021 - 07.2023
  • Managed the 86 Communications Squadron Network Operations shop, leading 28 airmen, 9 NCOs, 4 contractors, and 18 Local Nationals.
  • directed IT Operations & Maintenance for USAFE-AFAFRICA's largest Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance $69M network enterprise in support of 56,000 personnel, NATO Air HQ, 4 Wings, 135 squadrons, and 12 GSUs.
  • Provided voice, aircraft encryption, Air Operations Center Command & Control systems, and theater-wide Full Motion Video & Secure communications capabilities.

DISA Central Field Command

USAF
07.2020 - 10.2021
  • Served in a selectively manned Joint Service organization supporting Operation Freedom Shield, Operation Inherent Resolve, counter-terrorism operations, and the Defense Information System Network.
  • Manages 512 DISA circuits, monitoring and routing secure and non-secure traffic for 115 USCENTCOM sites across 22 countries.
  • Oversees operations, maintenance, and corrective control actions for DISA Central Region's $1B DoD Information Network.
  • Monitors, collects, and reports the status of information systems directly supporting USCENTCOM and Joint Service components.
  • Self-motivated, with a strong sense of personal responsibility.

Education

Bachelor of Science - Network Engineering And Security

Western Governors University
Salt Lake City, UT
02-2026

Skills

  • Cross-functional teamwork
  • Strategic issue analysis
  • Versatile in dynamic environments
  • Problem-solving skills

Certification

  • CCNA
  • COMPTIA Cloud+
  • COMPTIA Security+
  • COMPTIA LINUX+

Timeline

Intelligence Systems Infrastructure

USAF
09.2024 - Current

Section Chief, Communications Focal Point

USAF
08.2023 - 09.2024

NCOIC, Network Systems Operations

USAF
10.2021 - 07.2023

DISA Central Field Command

USAF
07.2020 - 10.2021

Bachelor of Science - Network Engineering And Security

Western Governors University