JAMES ROBERTSON
Platteville
Summary
Accomplished professional with a proven track record in enhancing customer retention and sales consultation. Tenure at Goldfish Swim School Brookfield refined an empathetic approach to instruction and service. A strong leader and communicator, adept at blending customer service excellence with sales force efficacy, consistently driving goal-oriented results in dynamic environments. This diverse experience has fostered an entrepreneurial spirit, leading to successful management of a personal venture while pursuing academic goals. Possesses a solid background in automotive repair and maintenance, strong problem-solving skills, and technical expertise in diagnostics. Dedication to quality workmanship remains unwavering, complemented by effective collaboration and a commitment to exceeding expectations.
Overview
8
8
years of professional experience
Work History
Server
Pizza Hut
07.2024 - Current
- Provided exceptional customer service, ensuring timely and accurate order delivery.
- Trained new staff on menu items and service protocols, enhancing team efficiency.
- Collaborated with kitchen staff to streamline food preparation and service processes.
- Implemented upselling techniques, increasing overall sales performance during shifts.
MECHANIC
Myself
07.2021 - Current
- Automotive mechanic work including Repairs, Inspections, Consultations, Customer service representative/ representation
- Diagnosed and repaired various vehicle issues, ensuring optimal performance and safety.
- Conducted routine maintenance services, improving vehicle lifespan and customer satisfaction.
- Implemented inventory management practices for tools and parts, ensuring efficient resource use.
SERVER
Wards House of Prime
06.2020 - 07.2021
- Food Runner, Line cook, Food Expo, Cashier
LIFEGUARD
Goldfish Swim School Brookfield
06.2019 - 07.2021
- Lifeguarding, Swim instructor for cognitively disabled, Teaching private lessons, Certified ELLIS
MOVER
Caring Transitions Metro Milwaukee
10.2017 - 05.2019
- Emptied estate sales, Emptied houses for elderly, Cleaned houses after emptied, Moved furniture, Prepared Estate Sales
Education
High School -
Wauwatosa West High School
05.2020
BBA - Marketing
University of Wisconsin, Platteville
Platteville, WI12-2026
Skills
- Communicative
- Empathetic
- Sales Experience
- Passive Listening
- Customer Service
- Sales consultation
- Goal Driven
- Sales Force Training
- Leader
- Quality Assurance
- Customer Retention
- Strong work ethic
- Exceptional customer service
- Professional expectations
- Customer service
- Task delegation
- Goal setting
- Relationship building
- Strategic planning
- Operations management
- Project planning
Timeline
Server
Pizza Hut
07.2024 - Current
MECHANIC
Myself
07.2021 - Current
SERVER
Wards House of Prime
06.2020 - 07.2021
LIFEGUARD
Goldfish Swim School Brookfield
06.2019 - 07.2021
MOVER
Caring Transitions Metro Milwaukee
10.2017 - 05.2019
High School -
Wauwatosa West High School
BBA - Marketing
University of Wisconsin, Platteville
Community Service
Boyscouts of America, LABORER, Wauwatosa, Wi, 2005-03, 2017-06, i Hosted a food drive for my boyscout troop, in chronological order was going door to door handing out plastic bags to residents of our local community, next I collected the donations, sorted them into their respected area and Finally created care packages to be handed by Salvation Army, and Fire deparment.
Similar Profiles
Guadalupe NinoGuadalupe Nino
Restaurant General Manager at Ayvaz Pizza ( Pizza Hut)Restaurant General Manager at Ayvaz Pizza ( Pizza Hut)
Hayden AlldredgeHayden Alldredge
Pizza Delivery Driver at Pizza Hut - Domino's PizzaPizza Delivery Driver at Pizza Hut - Domino's Pizza
Eric EllardEric Ellard
District Manager at MUY Pizza Houston (Pizza Hut)District Manager at MUY Pizza Houston (Pizza Hut)
Lindsay FraserLindsay Fraser
Delivery Driver at Pizza Hut (Ayvaz Pizza)Delivery Driver at Pizza Hut (Ayvaz Pizza)
ReNah ReuterReNah Reuter
Elementary Principal at Platteville School DistrictElementary Principal at Platteville School District