James Roffers
Raleigh,North Carolina
Summary
Professional with strong technical acumen and hands-on experience in field services. Adept at troubleshooting, maintaining, and repairing complex systems and equipment. Strong team collaborator focused on achieving results and adapting to changing needs. Skilled in diagnostics, customer support, and technical documentation.
Overview
21
21
years of professional experience
Work History
Field Service Engineer
TMCNA (Division of IMA)
06.2023 - Current
- Deep knowledge of tissue converting Industry, with at least 25 years’ experience on Tissue converting machines for Consumer and Away from Home roll and Folded products.
- Following client’s safety procedures and working safely.
- Commissioning line by adjusting machine sections and processes etc. for proper operation.
- Assisting clients with retrofits and after-installation care.
- Providing training to the client on the proper operation and adjustments for effective and safe operation.
- Overseeing machinery installations.
- Organizing and staging equipment for installation and directing on-site workflow.
- Rigging, installing, assembling and aligning machine sections.
- Training the client’s maintenance team in proper maintenance and troubleshooting.
- Microsoft windows and Excel
- Working with PLC’s HMI’s Servo’s and VFD’s
- Extensive Travel up to 80% over the Years
- Osha 10 training
- Support of servo drives/controls, and VFD’s knowledge of electromechanical hydraulic and pneumatic systems
- Knowledge of electromechanical hydraulic and pneumatic systems
Plant Manager
Select Products
04.2017 - 06.2023
- Provide leadership on the operating floor striving for compliance in safety, health, environmental, and quality.
- Coach, train, and develop operations personnel in safety, quality, production, problem solving, and technical and interpersonal communication skills
- Partner with plant leadership to enhance facility performance and metrics - lead and facilitate continuous improvement initiatives and develop innovative practices, methods and procedures that add value for the facility
- Create and maintain a cohesive team of leaders and provide coaching and development
- Maintain a positive work environment for all employees.
- Spend time on the floor engaging with employees and oversee plant operations as appropriate
- Knowledge of equipment servicing, planning/scheduling, supply chain management, mechanical maintenance
- Worked with Machine suppliers and Contactors in PA and NC starting up new Factory Locations
Field Service Technician
TMCNA (Division of IMA)
01.2005 - 04.2017
- Same as above
Education
High School Diploma -
No Degree - Electrical Mechanical
NWTC
Green Bay, WISkills
- Remote support
- Troubleshooting and repair
- Equipment installation
- On-site support
Timeline
Field Service Engineer
TMCNA (Division of IMA)
06.2023 - Current
Plant Manager
Select Products
04.2017 - 06.2023
Field Service Technician
TMCNA (Division of IMA)
01.2005 - 04.2017
High School Diploma -
No Degree - Electrical Mechanical
NWTC
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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