Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
34
34
years of professional experience
Work History
Merchandise Service Associate
Lowes Home Improvment
Gibsonia, PA
03.2019 - Current
Stocked merchandise and loaded and unloaded deliveries.
Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Completed assigned tasks within established time frames.
HVAC Project Sales and Estiator
Southern Air
Chesapeake, VA
06.2001 - 02.2010
Prepares conceptual estimates based upon limited information available at the early stages of a project.
Formulated proposals and processed work orders by analyzing and calculating field measurements, survey plans and plot plans.
Head of Maintenance
Central Fidelity Bank
Richmond, VA
05.1990 - 05.1999
Advised staff on best methods for utilizing existing resources efficiently while minimizing downtime due to repairs or replacements.
Scheduled routine service visits by external contractors for specialized services such as HVAC repairs.
Managed a team of maintenance technicians and ensured their work was completed in accordance with department standards.
Education
Bachelor of Science - Psychology
Slippery Rock University of Pennsylvania
Slippery Rock, PA
05-1978
Skills
Stock replenishment
Customer service excellence
[Product or Service] support
Strong Work Ethic
Military Service
United States Air Force and Pennsylvania Air National Guard veteran Honorable discharge, 8years of service