Strong expertise in commercial and institutional maintenance. Excellent communication skills both written and verbal. I have knowledge of planned and preventative maintenance with over 16 years of service at Kent State University. I have a strong desire to work in the criminal justice or IT and related fields, I will have my master’s in criminology in May 2025 Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
40
40
years of professional experience
Work History
ACPM
Kent State University
Kent, USA
01.2008 - Current
Perform high quality maintenance repairs and preventive service on all types of the university HVAC equipment.
Providing emergency maintenance throughout campus all hours of day and on holidays and events.
Provide excellent customer service to students and professors. taking care of their maintenance issues with a “can do attitude.”
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Completed routine maintenance and repair.
Prioritized and organized tasks to efficiently accomplish service goals.
Operated equipment and machinery according to safety guidelines.
Director of Environmental Services
Cuyahoga Falls Country Place
Cuyahoga Falls, USA
01.1985 - 10.2007
Company Overview: 107 bed Skilled Nursing Facility
Interviewed, hired and trained new employees, provided continuing training and support, Scheduling, evaluations and discipline I supervised all aspects of the employee in my department.
Was able to create an effective and fun workplace. I attended several management seminars and team building exercises.
I oversaw 12-16 union employees. I was also responsible for the departmental budget (planning and spending) and Employee safety.
I worked closely with the Human Resources manager on employee relations and all other related employee issues.
107 bed Skilled Nursing Facility
Provided technical support regarding environmental regulations, laws, and standards.
Developed and implemented environmental services policies and procedures.
Managed all aspects of hazardous waste management program.
Participated in conferences and workshops related to environmental protection initiatives.
Ensured that all equipment was properly maintained and serviced.
Coordinated emergency response activities during natural disasters.
Engaged with elderly residents to ensure their happiness and comfort.
Education
Master of Criminology/Justice Studies - Vicitimization
Kent State University
Kent, OH
05.2025
Bachelor of Integrated Studies - History- criminology
Kent State University
Kent, OH
01.2022
Associates of Science -
Kent State University
01.2021
Skills
Time management skills
Friendly, positive attitude
Teamwork and collaboration
Multitasking
Communication
Customer service
Excellent communication skills
Attention to detail
Computer and METASYS skills
Research methodology
Victim advocacy
Team leadership
Crime prevention
Conflict resolution
Employee training
Regulatory compliance
Data analysis
Policy writing
Organizational skills
Calm under pressure
Problem-solving
Flexible and adaptable
Microsoft office
Critical thinking
Decision-making
Active listening
Timeline
ACPM
Kent State University
01.2008 - Current
Director of Environmental Services
Cuyahoga Falls Country Place
01.1985 - 10.2007
Master of Criminology/Justice Studies - Vicitimization
Kent State University
Bachelor of Integrated Studies - History- criminology