JAMES SELBY

Large healthcare organization, with 100's of hospitals and clinics

• Create and monitor key performance metrics in compliance with networking standards
• Deliver insightful direction and network support services to senior management in various devices such as hubs, bridges, routers, and other hardware
• Verify network hardness and resilience by initiating and overseeing network test facilities
• Migrated hospital operating room from brocade to Cisco; installed/configured 5 stacked Cisco 9300 switches
• Utilized in-depth technical expertise to configure, test, and maintain LAN/WAN components/connections
• Safeguarded network resources, company assets, and users with firewall solutions and strict security protocols
• Strategically positioned as liaison with dispatch personnel to minimize service lag times through careful engineering triage.

Contact: Brandon Miquel (210) 845-2699

Plasma Donation Medical Facility

• Provided daily operational support and system administration for core network

equipment

• Initiated network enhancements to reduce downtime from 20% to near 0%

• Create and document a functional network redesign and assess the

network requirements to present recommendations to upper management

• Identified, diagnosed, and resolved all network related issues

• Migrated all endpoints to SD-WAN, improving security, manageability, and

dependability of the network

• Created network specification documentations and topology diagrams for all

network environments

• Written validation documentation to evaluate and confirm fail-over, general

functionality, emergency operations

• Design, document, configure, deploy and manage networking equipment to

include Cisco, FortiGate, Aerohive

• Cisco & FortiGate configurations to improve security, and decreased fail-over time

from 3 minutes to 3 seconds

• Planning, designing, and implementation of open-source network monitoring tools.

• Optimized Wireless environment decreasing overlap and crc errors by 30%.

Contact: Nuncio Tucci – (737) 212-3594

Global Managed Services provider

• Well-versed in standard routing protocols, including 802.11 Wireless lan, and VoIP
• Actively and effectively work in a multi-vendor environment, with the ability to troubleshoot firewalls, routers, switches and access points
• Work with a variety of experience levels while troubleshooting issues from remote hands dispatch to end user employee
• Operate efficiently under SLA's resolving complex Enterprise level networking problems
• Work within hundreds of unique Networking environments maintaining up-time
• and monitoring network health and performance

Contact: Front Desk – (512) 487-7103

Q2 designs , builds, and monitors mobile applications nationwide for large Financial Institutions

eq. Wells Fargo and Citibank.

• Utilized Salesforce, Pager Duty, Bit9, Logic-Monitoring, Solar-winds, and a host of

other monitoring / ticketing platforms

• Maintain existing, and create new documentation on processes and procedures in

support of administration tasks

• Provided end to end support for all IT related trouble tickets internally

• Troubleshoot any client related issue to include over 800 Financial institutions

• Provide RFO's and log files upon specific request during investigations

Contact: Q2 Office – (512) 275-0072