James Shadbolt
moseley,VA
Summary
Bartender with extensive experience at Latitude Seafood, excelling in upselling premium brands and enhancing customer satisfaction through exceptional communication and attention to detail. Proven ability to anticipate guest needs and boost sales through suggestive selling, while maintaining a professional appearance in a fast-paced environment.
Overview
7
7
years of professional experience
Work History
Bartender
Latitude Seafood
Richmond, Virgina
07.2018 - Current
- Managed accurate bar tabs and processed cash and credit card transactions.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Performed opening and closing duties including restocking supplies.
- Effectively multitasked within fast-paced environment.
- Resolved customer complaints in a professional manner.
- Upsold customers from shelf to premium brands to help boost sales.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Greeted regulars by name, and explained new promotions.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Checked identification of guests to verify age requirements for alcohol purchase.
Education
Some College (No Degree) - Computer Networking
Blue Ridge Community
VirginiaSkills
- Upselling techniques
- Sales promotions
- Communication skills
- Attention to detail
- Salesmanship
- Memory retention
- Outgoing personality
- Anticipating guest needs
- Suggestive selling
- Professional appearance
- Strong multitasking
Timeline
Bartender
Latitude Seafood
07.2018 - Current
Some College (No Degree) - Computer Networking
Blue Ridge Community
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