James Shea
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Summary
Seasoned owner with broad experience in managing multiple facets of business. Strong background in operations, financial oversight and strategic planning. Skilled at fostering growth through innovative problem-solving and critical thinking skills. Noteworthy contributions to prior work include improved efficiency, increased revenue and enhanced team performance.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Owner
State Farm
Harrison , Ohio
03.2003 - Current
- Ensured compliance with local, state, and federal regulations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Oversaw budgeting and financial management.
Sales Agent Representative
Liberty Mutual
Cincinnati, Ohio
09.1986 - 03.2003
- Created reports detailing weekly and monthly performance metrics related to sales goals achieved.
- Maintained strong relationships with existing clients by providing excellent customer service.
- Participated in training sessions designed to keep up-to-date on changes within the industry.
Education
Bachelor of Arts - Administrative Technology
University of Cincinnati
Cincinnati, OH08-2024
Associate of Arts - Business Marketing
Cincinnati State Technical And Community College
Cincinnati, OH06-1982
Skills
- KPI Management
- Budget Administration
- Business Management
- Marketing tactics
- Administrative Oversight
- Labor Relations
Accomplishments
- Tau Sigma Honors Society at UC
- Deans List at UC and Cincinnati State
Certification
- CHFC Designation through The American College
- Series 6 Mutual Fund Licensed
References
References available upon request.
Timeline
Owner
State Farm
03.2003 - Current
Sales Agent Representative
Liberty Mutual
09.1986 - 03.2003
Bachelor of Arts - Administrative Technology
University of Cincinnati
Associate of Arts - Business Marketing
Cincinnati State Technical And Community College