James Shiota
Levittown,PA
Summary
Professional focused on HVAC systems with experience in installation, maintenance, and repair. Strong technical skills in diagnostics, troubleshooting, and system optimization. Team player who adapts to changing environments and prioritizes achieving results. Reliable and driven to ensure efficient and high-quality outcomes in all tasks.
Overview
9
9
years of professional experience
Work History
Service Technician
G&R Mechanical
Hatfield, PA
06.2023 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Performed preventative maintenance on equipment
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Provided detailed documentation for each job completed, supporting accurate record-keeping efforts.
- Maintained up-to-date knowledge of industry advancements, staying informed on new technologies and best practices for servicing various types of equipment.
- Collaborated with other technicians, sharing knowledge and expertise to improve overall team performance.
- Repaired and replaced motors, bearings and belts.
General Manager
Melt Shop
02.2019 - 06.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with customers.
Lead Lot Attendant
Team Toyota of Princeton
Princeton, NJ
05.2016 - 02.2019
- Contributed to revenue growth by cross-selling additional products and services when appropriate.
- Ensured compliance with safety protocols by conducting routine safety checks and maintaining up-to-date records.
- Aided management in developing new strategies to enhance overall operational effectiveness within the department.
- Optimized space allocation within the lot, maximizing capacity while maintaining ease of access for customers and staff alike.
Education
Adult Night School - HVAC/R
Bucks County Technical High School
Fairless Hills, PA02.2023
High School Diploma - Collision Repair
Bucks County Technical High School
Fairless Hills, PA06.2015
Skills
- Technical troubleshooting
- System troubleshooting
- Leak checks
- HVAC and refrigeration systems
- Heating systems
- Refrigeration system evacuation
- Certified HVAC technician
- Focused on safety
Timeline
Service Technician
G&R Mechanical
06.2023 - Current
General Manager
Melt Shop
02.2019 - 06.2023
Lead Lot Attendant
Team Toyota of Princeton
05.2016 - 02.2019
Adult Night School - HVAC/R
Bucks County Technical High School
High School Diploma - Collision Repair
Bucks County Technical High School