James Short
Shelbyville,TN
Summary
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Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
Work History
Crew Trainer
Wendy’s
Shelbyville, TN
01.2024 - Current
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Supported crew members in their professional development by identifying opportunities for advancement and providing guidance on necessary steps to achieve career goals.
- Assisted in the development of standard operating procedures, ensuring consistency across all tasks performed by the crew.
Education
High School Diploma -
Shelbyville Central High School
Shelbyville , TNSkills
- Customer service
- Workplace safety
- Active listening
- Decision-making
- Cleaning and sanitation
- Instrumental music
- Sight reading music
- Music theory knowledge
Accomplishments
- Contributed to a consistent customer satisfaction rating through quality and timely service.
Timeline
Crew Trainer
Wendy’s
01.2024 - Current
High School Diploma -
Shelbyville Central High School