Postal & Delivery Services – Reliable professional with experience in mail handling, route management, sorting accuracy, and safe driving practices. Consistently meet strict timelines while ensuring accuracy and efficiency.
Customer Service & Retail – Strong background in retail, online personal shopping, and client support. Skilled in building positive customer relationships, providing tailored recommendations, and improving client satisfaction.
Technology & Software – Proficient in Microsoft Office Suite, desktop operations, and remote work tools. Adept at using technology to streamline tasks and maintain productivity.
Workplace Experience – Hands-on experience in janitorial services, inventory stocking, and order fulfillment, demonstrating adaptability and reliability in diverse roles.
Core Strengths – Time management, problem-solving, adaptability, and clear communication. Recognized for completing tasks efficiently, maintaining professionalism, and ensuring smooth operations across various environments.
Overview
3
3
years of professional experience
Work History
Carrier
Post Office
Garland, TX
08.2024 - Current
Collected outgoing mail from homes and businesses to deliver to post office for processing.
Sorted mail for delivery, arranging mail in delivery sequence.
Sorted mail and bundled to organize in sequence of destination.
Carefully handled fragile mail or HAZMAT and reported damage, leakage or odors to supervisor.
Delivered various types of mail on routes according to strict timelines.
Handled undeliverable mail in accordance with established procedures.
Routed all classes of mail in sequence of delivery along established route.
Scanned labels on letters or parcels to confirm receipt.
Online Personal Shopper, Stocker
Target
Garland, TX
09.2023 - 06.2024
Organized and executed shopping trips for clients, including scheduling and transportation arrangements.
Tracked inventory levels and replenished stock when necessary.
Secured and stored items until customer pickup.
Managed multiple clients simultaneously while maintaining high standards of service and privacy.
Processed refunds, returns and exchanges efficiently.
Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
Suggested comparable products to replace out-of-stock items.
Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
Greeted customers and answered product or service questions.
Processed purchases, returns, and exchanges on behalf of clients, ensuring a seamless shopping experience.
Online Shopper, Stocker
Walmart
Garland, TX
12.2022 - 04.2023
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Organized and executed shopping trips for clients, including scheduling and transportation arrangements.
Tracked inventory levels and replenished stock when necessary.
Secured and stored items until customer pickup.
Cooker, Cashier, Cleaner
Blaze Pizza
Richardson, TX
08.2022 - 12.2022
Worked closely with cashiers to obtain order information and accurately complete customers' orders.
Made Pizza along with cooking
Checked completed orders for correct quantity and quality.
Followed specific methods for food preparation and proper portioning.
Ensured compliance with health and safety regulations in the kitchen area.
Cleaned and sanitized kitchen surfaces and equipment.
Safely operated ovens, fryers and grills to prevent injuries and accidents.
Adjusted thermostat control to regulate temperature of pizza ovens.
Maintained inventory of ingredients such as cheese, vegetables, meats and spices.
Cut toppings such as pepperoni, mushrooms or onions into small pieces ready for use on pizzas.
Cooked menu items based on customer orders.
Sanitized workstation at end of shift to prevent foodborne illnesses.
Education
High School Diploma -
Berkner High
1600 E Spring Valley Rd, Richardson, TX 75081
05-2023
Skills
Drawer balancing
Customer service/retail
Online orders preparation
Product restocking
Returns processing
Inventory cycle counting
Shelf merchandising
Protected lifting
Clear communication
Physical stamina
Stock replenishment
Product tagging
Pallet management
RFID scanning
Friendly and personable
Workstation cleaning
Safe lifting procedures
Customer relationships
In-store support
High-energy attitude
Strong teamwork
Punctuality and reliability
Customer service expertise
Patience and empathy
Sales experience
Route planning
Delivery management
Vehicle upkeep
Deadline driven
Sales expertise
Delivery pickup
Commercial driving
Load monitoring
Safety management
Conflict resolution
Patience and tact
Vehicle maintenance
Verbal and written communication
Cleaning/janitor
Maintenance
Computer tech/desktop
Merchandising
Accomplishments
Achieved Honor Roll recognition at Berkner High School for consistent academic excellence.
Maintained a strong 3.8 GPA, demonstrating dedication, discipline, and commitment to learning.
Earned recognition as an A/B Student, reflecting consistent performance across multiple subjects.
Completed Computer Applications coursework, gaining proficiency in typing, Microsoft Office (Word, Excel, PowerPoint), and general computer technology.