James Smith
Conroe,TX
Overview
16
16
years of professional experience
Work History
Mobile Department Lead
MarketSource
01.2022 - Current
- Achieved monthly sales goals by promoting product benefits and current pricing.
- Trained and mentored new sales representatives.
- Provided sales and customer service assistance to walk-in traffic
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Maintained organized, presentable merchandise to drive continuous sales.
Store Manager
Mobile Destination
01.2021 - 05.2021
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
Operations Supervisor
McKesson
08.2019 - 01.2021
- Motivated and trained employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes.
- Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team.
Operations Manager
HomeGoods
12.2017 - 08.2019
- Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Implemented policies and standard operating procedures for continuous improvement.
Merchandising Manager
Bed, Bath, And Beyond
10.2014 - 09.2017
- Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
- Analyzed trends and conducted research to determine seasonal merchandise direction.
- Optimized store displays and appearance via strategic merchandising.
- Monitored stock levels and product sales to determine purchasing needs.
General Manager
Staples
11.2011 - 10.2014
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Technology Sales Manager
Office Depot
06.2007 - 11.2011
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Education
High School Diploma - undefined
Wellington Christian High School
Wellington, FL2003
Skills
- Budgeting and forecasting
- Data collection and analysis
- Business planning
- Risk management
- Customer relations specialist
- Customer Transactions
- Sales Process
- Product and Service Sales
- Process Improvement Initiatives
Timeline
Mobile Department Lead
MarketSource
01.2022 - Current
Store Manager
Mobile Destination
01.2021 - 05.2021
Operations Supervisor
McKesson
08.2019 - 01.2021
Operations Manager
HomeGoods
12.2017 - 08.2019
Merchandising Manager
Bed, Bath, And Beyond
10.2014 - 09.2017
General Manager
Staples
11.2011 - 10.2014
Technology Sales Manager
Office Depot
06.2007 - 11.2011
High School Diploma - undefined
Wellington Christian High School