James Sommers
Citrus Heights,CA
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
20
20
years of professional experience
Work History
Assistant Store Manager of Operations
World Market
Citrus Heights, CA
11.2020 - Current
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Coached and developed store associates through formal and informal interactions.
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Conducted analysis to address productivity and improve employee morale.
- Assessed, optimized and elevated operations to target current and expected demands.
- Managed payroll records for all employees.
- Ensured compliance with all relevant employment laws related to onboarding processes.
Home Department Head
Cost Plus World Market, Inc
Citrus Heights, CA
01.2019 - 07.2020
- Assessed, optimized and elevated operations to target current and expected demands.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Performed opening and closing duties as part of management team, including cash management.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Stock Associate
Cost Plus World Market, Inc
Citrus Heights, CA
10.2017 - 01.2019
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Replenished inventory with focus on addressing customer needs.
- Assessed floor displays to determine which merchandise required restocking
General Manager
Taka’s Sushi/Ju-Hachi
Citrus Heights, CA
06.2005 - 12.2018
- Trained employees on cooking techniques, safety standards and performance strategies.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
Education
Some College (No Degree) - Business Administration And Management
American River College
Sacramento, CASkills
- Scheduling coordination
- Cash handling accuracy
- Merchandising knowledge
- Retail loss prevention
- Product Sales
- Reliable and punctual
- Cash register operation
- Money handling
- Team management
- Systems and software expertise
- Store operations
- Excel proficiency
- Time management
- Hiring and training
- Verbal and written communication
- Business development and planning
Timeline
Assistant Store Manager of Operations
World Market
11.2020 - Current
Home Department Head
Cost Plus World Market, Inc
01.2019 - 07.2020
Stock Associate
Cost Plus World Market, Inc
10.2017 - 01.2019
General Manager
Taka’s Sushi/Ju-Hachi
06.2005 - 12.2018
Some College (No Degree) - Business Administration And Management
American River College