James Spatafora
Pembroke Pines,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
29
29
years of professional experience
Work History
Route Specialist
CINTAS, Professional Uniform And Facility Services
01.2020 - Current
- Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
- Coordinated shipments, determining timely transport of goods from point of origin to final destination.
- Arranged delivery or storage of goods at destinations.
Sales Service Respresentative
CINTAS, Professional Uniform And Facility Services
06.2018 - 01.2020
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
- Increased revenue with strategic upselling of products and services to existing customers.
- Delivered superior customer service to retain existing customers and attract future customers.
- Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
Route Sales Representative
GK Services
08.2005 - 06.2018
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Analyzed sales and customer data to identify buying trends and offer recommendations.
Patient Transporter
Memorial Regional Hospital Hollywood
02.1995 - 08.2005
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
Education
No Degree - General Studies
Miami Dade College
Miami, FLHigh School Diploma -
South Broward High School
Hollywood, FL06.1992
Skills
- Safety Inspections
- Driver Routing
- Analytical Approach
- Safety Measures
- Invoice Customers
- Customer Inquiries
- Route Deliveries
- Route Auditing
Timeline
Route Specialist
CINTAS, Professional Uniform And Facility Services
01.2020 - Current
Sales Service Respresentative
CINTAS, Professional Uniform And Facility Services
06.2018 - 01.2020
Route Sales Representative
GK Services
08.2005 - 06.2018
Patient Transporter
Memorial Regional Hospital Hollywood
02.1995 - 08.2005
No Degree - General Studies
Miami Dade College
High School Diploma -
South Broward High School
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