Summary
Overview
Work History
Education
Skills
Timeline
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James Stallman

Woodstock,IL

Summary

Dynamic customer service professional with a proven track record at Lincare, excelling in medical order intake and device troubleshooting. Skilled in critical thinking and data entry, I consistently enhance client satisfaction and operational efficiency. My clean driving record complements my commitment to delivering exceptional service in high-pressure environments.

Overview

21
21
years of professional experience

Work History

Customer Service Representative

Lincare
Wauconda, IL
11.2024 - Current

Medical order intake from doctors, hospitals, and patients. Troubleshoot device issues and service rep dispatch.

Medical Oxygen Delivery

Lincare
Wauconda, IL
08.2009 - 11.2024

Medical oxygen and respiratory device delivery/ replacement. After hours on call device troubleshooting, replacement, and hospital order delivery.

Event Ticket Sales

Tickets Now.com
Crystal Lake, IL
05.2006 - 08.2009

Phone center based sales. Took incoming event ticket sales from phone/website.

HVAC

Various
Crystal Lake, IL
05.2004 - 03.2006

Worked an apprentice role for various employers after completing HVAC trade school.

Education

Diploma -

Woodstock Highschool
Woodstock, IL

Diploma - HVAC

Environmental Technical Institute
Itasca, IL
06.2004

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Clean professional driving record

Timeline

Customer Service Representative

Lincare
11.2024 - Current

Medical Oxygen Delivery

Lincare
08.2009 - 11.2024

Event Ticket Sales

Tickets Now.com
05.2006 - 08.2009

HVAC

Various
05.2004 - 03.2006

Diploma -

Woodstock Highschool

Diploma - HVAC

Environmental Technical Institute