Experienced public-service leader with expertise in policy compliance, workforce scheduling, and records management. Known for coordinating teams, supporting state systems, and maintaining accuracy in complex operations.
Overview
30
30
years of professional experience
Work History
DVS Assistant Regional Supervisor
State Of Minnesota
Chaska, Minnesota
08.2014 - 09.2018
Coordinated daily workflows with local offices and field teams to ensure efficient operations.
Trained employees on regional standards and service expectations.
Checked compliance with State of Minnesota policies and procedures.
Supported regional staff across Minnesota state operations.
Planned coverage for regional work assignments and office needs.
Maintained accurate records of employee attendance, performance reviews, and disciplinary actions to support HR processes.
Cultivated relationships with customers through regular visits, phone calls, and emails to enhance service delivery.
DVS Drivers License Examiner
State Of Minnesota
Fergus Falls, Minnesota
09.2001 - 08.2014
Administered driver license tests for state motor vehicle services.
Verified applicant identity, documents, and eligibility for licensing.
Evaluated driving skills using state road test standards.
Processed applications, records, and transaction data in agency systems.
Resolved customer questions and handled difficult licensing situations calmly.
Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
Central Services Administrative Specialist Senior
FFRTC Fergus Falls
Fergus Falls, Minnesota
07.1998 - 09.2001
Coordinated administrative support for Fergus Falls treatment center staff
Served as a liaison between departments within the organization to ensure efficient communication between all parties involved in a project.
Assisted with budget preparation activities by monitoring expenses and tracking costs.
Maintained contact lists of vendors, customers, and other stakeholders.
Nurse
FFRTC-Fergus Falls
Fergus Falls, Minnesota
07.1988 - 07.1998
Coordinated care plans with providers, therapists, and support staff to ensure comprehensive patient management.
Conducted patient assessments during admissions, transfers, and daily rounds to facilitate timely and effective care.
Administered prescribed medications according to physician instructions and safety guidelines.
Regional Internal Auditor/Regional Director of Audit at Savannah Regional Coordinating CouncilRegional Internal Auditor/Regional Director of Audit at Savannah Regional Coordinating Council
Mental Health Residential Supervisor/Human Resources Assistant at Mountain Valley Child & Family ServicesMental Health Residential Supervisor/Human Resources Assistant at Mountain Valley Child & Family Services