James Stevens
Springdale,AR
Summary
Dedicated leader with over 20 years of experience in the construction materials industry, specializing in ready mix operations, client relations, and team collaboration. Proven ability to bridge the gap between operations and customer needs by ensuring safe, efficient, and profitable delivery of products. Skilled in account management, contract negotiation, and operational oversight, with a strong track record of driving customer satisfaction, supporting operational excellence, and contributing to company growth. Seeking to leverage extensive industry expertise and leadership skills in a Ready Mix Operations Manager role.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Account Manager
Standard Materials Group
Springdale, AR
01.2005 - Current
- - Partnered with operations, dispatch, and logistics teams to ensure on-time, efficient delivery of ready mix and construction materials.
- - Strengthened operational performance by relaying customer feedback and collaborating with leadership to improve service delivery.
- - Built and maintained long-term relationships with key commercial and industrial clients across the construction materials sector.
- - Consistently met and exceeded sales and service targets by aligning operational capabilities with customer project requirements.
- - Developed pricing strategies and negotiated contracts that optimized profitability while maintaining client trust.
- - Provided technical product expertise, ensuring customers received the right mix designs and applications for project success.
- - Supported safety and compliance by reinforcing company standards in all customer-facing operations.
- Key Contributions:
- - Grew and retained a large portfolio of accounts by focusing on service quality and operational reliability.
- - Served as the central link between clients and operational teams, helping to streamline communication and reduce service gaps.
Education
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Springdale High School
Springdale, ARSkills
- - Ready Mix Operations & Logistics
- - Customer & Driver Relationship Management
- - Safety & Compliance Leadership
- - Scheduling & Dispatch Coordination
- - Team Collaboration & Leadership
- - Contract Negotiation & Profitability
Websites
Certification
[Insert if applicable: e.g., OSHA Safety Training, MSHA Certification, Leadership Development Programs]
Accomplishments
ARMCA President Currently
Affiliations
ARMCA
Timeline
Account Manager
Standard Materials Group
01.2005 - Current
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Springdale High School