Operations professional with deep understanding of process optimization and team management. Known for driving operational excellence and consistently meeting organizational goals. Highly reliable, adaptable, and committed to fostering collaborative work environment. Skilled in resource allocation and performance monitoring.
Overview
22
22
years of professional experience
Work History
Operations Supervisor
1800flowers DBA Harry and David
05.2021 - 04.2025
Supervised 30+ employees
ADP time management
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
Maintained safety wellness and communicated written incident reports to management and security personnel.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted yearly written performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Enhanced team productivity by providing ongoing training
through alchemy, coaching, and mentoring to staff members.
Ensured compliance with company policies, industry regulations, safety standards, and local and state laws during daily operations.
Cold Storage Supervisor
Harry and David INC
08.2003 - 05.2021
Trained staff on proper handling and storage techniques, enhancing warehouse operations.
Conducted regular audits to maintain inventory accuracy across storage locations.
Facilitated seasonal product transfers to offsite warehouses with efficiency.
Prepared daily pre-inspection reports for equipment maintenance oversight.
Effectively communicated operational changes to second and third shift supervisors.
Oversaw employee productivity, driving improvements in work efficiency.
Promptly reported issues to operations supervisor for immediate resolution.