Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager
James Stigliano

James Stigliano

Summary

Dynamic General Manager with a proven track record for over three decades, excelling in leadership and operations management. Expert in driving business growth through strategic planning and team building. Recognized for enhancing customer satisfaction and fostering a positive work environment, while effectively managing financial performance and operational excellence.

Overview

20
20
years of professional experience

Work History

General Manager

Toyota of Santa Barbara
01.2025 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed financial statement and cash flow
  • Community involvement and fund raising for local charities

General Manager

AutoNation
06.2021 - 12.2024
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.

Variable Operations Director

Berkshire Hathaway Automotive
06.2016 - 06.2021
  • Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
  • Reviewed financial and operational reports on regular basis to make effective decisions.
  • Initiated change management strategies that effectively addressed employee concerns while driving forward organizational transformation efforts.
  • Led, supervised and provided strategic direction for workforce of [Number] employees.

Owner/Operator

Bear Dealer Services Llc
10.2005 - 06.2016
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Aftermarket Automotive product sales and management consulting.

Education

BBA - Marketing Management

Baylor University
Waco, TX
01-1991

Associate of Arts -

McLennan Community College
Waco, TX
01-1989

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Time management
  • Training and coaching

Timeline

General Manager

Toyota of Santa Barbara
01.2025 - Current

General Manager

AutoNation
06.2021 - 12.2024

Variable Operations Director

Berkshire Hathaway Automotive
06.2016 - 06.2021

Owner/Operator

Bear Dealer Services Llc
10.2005 - 06.2016

BBA - Marketing Management

Baylor University

Associate of Arts -

McLennan Community College