James Stone
Columbus,OH
Summary
Highly accomplished Superintendent with 8 years experience managing new equipment segments in three different Operating Territories to solid results. Strong focus on leadership, job readiness, and clear customer communication.
Overview
20
20
years of professional experience
Work History
Manager, New Equipment Field Operations
Otis Elevator Company
01.2025 - Current
- Positive PTE over 680k YTD
- Strategically managed increase in labor during strong growth cycle, growing from 8 crews to 20 crews.
Manager, New Equipment Field Operations
Otis Elevator Company
12.2020 - 12.2024
- Responsible for the New Equipment segment, including safety initiatives, field operations, customer satisfaction, and overall general business management.
- Grew New Equipment segment 40% by working with sales, building relationships with existing customers, and implementing systems to manage efficiently.
- Manage multiple projects across Iowa, Nebraska, and South Dakota
New Equipment/Modernization Superintendent
Otis Elevator Company
08.2018 - 12.2020
- Responsible for managing $28+ million in new equipment projects, including safety initiatives, field operations, and customer satisfaction.
- Positive results pertaining to performance to estimate targets and recognizing over $3 million profit on a large project
- Worked closely with sales and project managers to coordinate project timelines, allocate resources effectively, and ensure project milestones were met.
Service Supervisor
Otis Elevator Company
07.2017 - 08.2018
- Responsibilities included managing and supporting seven service mechanics and a repair team, allocating labor resources, and ensuring employee safety initiatives were met
- Consistently met with customers to address their concerns, provide solutions, and ensure high levels of satisfaction with our service.
Elevator Mechanic
Otis Elevator Company
09.2011 - 07.2017
- Experience includes low, mid, and high rise construction, escalators, and modernization
- Confer with supervisory personnel, general contractors, and building owners to discuss and resolve matters, such as work procedures, construction issues, and schedules.
Elevator Apprentice
Otis Elevator Company
03.2007 - 09.2011
Skills
- Leadership Experience
- Goal Oriented
- Self-Motivated
- Process Driven
Timeline
Manager, New Equipment Field Operations
Otis Elevator Company
01.2025 - Current
Manager, New Equipment Field Operations
Otis Elevator Company
12.2020 - 12.2024
New Equipment/Modernization Superintendent
Otis Elevator Company
08.2018 - 12.2020
Service Supervisor
Otis Elevator Company
07.2017 - 08.2018
Elevator Mechanic
Otis Elevator Company
09.2011 - 07.2017
Elevator Apprentice
Otis Elevator Company
03.2007 - 09.2011