James Sweeney
Rawlins,WY
Summary
Dynamic and engaging professional with extensive experience at Branding Iron Saloons, excelling in customer service and beverage preparation. Proven ability to train staff and enhance team performance while maintaining high cleanliness standards. Recognized for effective problem-solving and suggestive selling, contributing to a positive and efficient bar environment.
Overview
19
19
years of professional experience
Work History
Bartender
Branding Iron Saloons
Springfield, CO
01.2023 - 12.2024
- Prepared and served a variety of beverages, ensuring adherence to quality standards.
- Managed inventory levels and ordered supplies to maintain optimal stock.
- Maintained cleanliness and organization of bar area in compliance with health regulations.
- Trained new staff on cocktail preparation and customer service protocols.
- Engaged customers with knowledgeable recommendations, enhancing their experience.
- Collaborated with kitchen staff to synchronize food and drink orders efficiently.
- Handled cash register operations, processing transactions accurately and swiftly.
- Resolved customer complaints with professionalism, fostering a positive environment.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Cook
Branding Iron Saloon
Springfield, CO
01.2023 - 12.2024
- Prepared and cooked menu items following recipes and quality standards.
- Maintained cleanliness and organization of kitchen workspace to ensure safety compliance.
- Assisted in inventory management, monitoring stock levels of ingredients and supplies.
- Collaborated with team members to streamline food preparation processes for efficiency.
- Trained new staff on kitchen procedures, safety protocols, and equipment operation.
- Developed weekly specials based on seasonal ingredients and customer preferences.
- Implemented waste reduction strategies to improve cost efficiency within kitchen operations.
- Ensured timely delivery of high-quality meals during peak service hours through effective communication with front-of-house staff.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Floor Technician
Absolute Maintenance
Rawlins, WY
01.2020 - 09.2021
- Operated floor care equipment to maintain cleanliness and safety standards.
- Performed routine inspections on floors, identifying areas needing attention or repair.
- Conducted carpet cleaning and restoration using specialized tools and chemicals.
- Assisted in training new staff on proper maintenance procedures and equipment usage.
- Implemented efficient cleaning schedules to enhance operational workflows.
- Coordinated with management to address maintenance issues promptly and effectively.
- Monitored inventory levels of cleaning supplies, ensuring adequate stock availability.
- Developed strategies to improve overall floor maintenance efficiency and effectiveness.
- Collaborated with team members to complete large-scale projects such as stripping and waxing floors efficiently.
- Demonstrated strong knowledge of various flooring materials and appropriate cleaning methods for each type.
- Maintained a professional appearance while interacting with clients and responding to their concerns or requests regarding floor care services.
- Used Type equipment to clean and maintain hardwood, ceramic, and laminate floors.
- Worked with supervisor to design detailed floor maintenance schedules based on floor types and foot traffic.
- Quietly waxed, buffed and vacuumed floors in Type organization.
General Foreman
JP Roofing
Springfield, Illinois
01.2018 - 10.2020
- Supervised roofing crews to ensure compliance with safety regulations and project specifications.
- Coordinated material deliveries to optimize workflow and minimize downtime on job sites.
- Trained new employees on safety protocols, equipment use, and company standards.
- Implemented quality control measures to enhance workmanship and reduce rework instances.
- Managed scheduling for multiple projects, ensuring timely completion and resource allocation.
- Conducted regular site inspections to identify issues and enforce adherence to safety practices.
- Fostered a collaborative team environment by facilitating communication between crew members and management.
- Developed training materials focused on industry best practices for ongoing staff development.
- Worked alongside team to accomplish work goals according to schedule.
- Performed job safety analysis on daily basis to mitigate risks for all workers and visitors to job sites.
- Completed final walkthroughs at job sites to close out projects.
- Achieved timely completion of projects with strict adherence to budget constraints and quality standards.
- Enhanced job site safety through regular inspections, hazard assessment, and implementation of corrective measures.
- Demonstrated strong leadership abilities in managing diverse teams to achieve common goals while fostering a positive work environment.
- Improved project efficiency by effectively delegating tasks and managing a team of skilled workers.
- Delivered project updates to superintendent and detailed issues that could halt work progress.
Residential Roofer
Top It All
Springfield, Illinois
01.2019 - 10.2019
- Installed roofing systems using various materials, ensuring structural integrity and weather resistance.
- Conducted thorough inspections to identify roof damage and recommend necessary repairs or replacements.
- Assisted in maintaining safety protocols, contributing to a secure work environment for all team members.
- Collaborated with team members to enhance efficiency in project execution and material utilization.
- Trained new hires on roofing techniques, tools use, and adherence to safety standards.
- Managed inventory of roofing supplies, ensuring timely availability for ongoing projects.
Manager
Sonic
Springfield, Illinois
01.2017 - 01.2019
- Oversaw daily operations to ensure adherence to quality standards and customer satisfaction.
- Developed staff training programs to enhance team performance and operational efficiency.
- Implemented process improvements that streamlined workflows and reduced operational downtime.
- Managed inventory levels, ensuring timely replenishment and minimizing waste.
- Analyzed performance metrics to identify areas for improvement in service delivery.
- Led cross-functional teams in executing promotional events, enhancing brand visibility and sales growth.
- Fostered a positive work environment by encouraging open communication and teamwork among staff members.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
Manager
Long John Silvers A&W
Springfield, IL
02.2015 - 10.2016
- Coordinated scheduling and staffing to optimize labor resources during peak hours.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Landscape Worker
Cutting Edge Lawn Care
Springfield, IL
01.2012 - 09.2015
- Operated lawn care equipment, including mowers and trimmers, ensuring precise cutting and maintenance.
- Assisted in the installation of landscaping features, enhancing aesthetic appeal for residential properties.
- Maintained cleanliness and organization of tools and work areas, promoting safety and efficiency on job sites.
- Collaborated with team members to execute landscape designs, adapting to changing project requirements.
- Monitored plant health and growth, providing timely care through watering and fertilization techniques.
- Implemented efficient workflows during seasonal peak periods, reducing project turnaround times for clients.
- Trained new employees on proper equipment usage and safety protocols, fostering a knowledgeable workforce.
- Evaluated client feedback to refine service delivery methods, improving overall customer satisfaction ratings.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
Landscaper
Cutting Edge
Monroe,Michigan
01.2006 - 09.2008
- Operated landscaping equipment to maintain quality standards and enhance project efficiency.
- Assisted in planting, pruning, and maintaining various plant species to promote healthy growth.
- Followed safety protocols while handling tools and machinery to ensure a secure work environment.
- Collaborated with team members to complete landscaping projects within established timelines.
- Maintained cleanliness of job sites by removing debris and ensuring proper disposal of waste materials.
- Executed irrigation system installations to optimize water distribution and support landscape health.
- Provided support in landscape design implementation by following detailed plans and specifications.
- Contributed to customer satisfaction by delivering high-quality landscaping services tailored to client preferences.
- Maintained grounds by trimming, weeding, and general clean-up.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Education
Associate of Science - Business
University of Phoenix
Tempe, AZ05.2010
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible alcohol service
- Complex Problem-solving
- Payment processing
- Handling difficult customers
- Cash register operation
- Menu memorization
- Memory retention
- Hospitality service expertise
- Service-oriented mindset
- Professional appearance
- Suggestive selling
- Alcohol awareness
- Food service
- Team training and development
- New hire training
- Beverage preparation
- Drink preparation techniques
- Inventory
- Sales expertise
- Salesmanship
- Classic cocktails
- Performance improvement
- Food running
- Staff management
- Health codes compliance
- Changing beer kegs
- Basic accounting
- Creative mixology
- Ordering bar supplies
- Order management
- Food preparation
- Ordering procedures
- Garnishing drinks
- Preparing garnishes
Timeline
Bartender
Branding Iron Saloons
01.2023 - 12.2024
Cook
Branding Iron Saloon
01.2023 - 12.2024
Floor Technician
Absolute Maintenance
01.2020 - 09.2021
Residential Roofer
Top It All
01.2019 - 10.2019
General Foreman
JP Roofing
01.2018 - 10.2020
Manager
Sonic
01.2017 - 01.2019
Manager
Long John Silvers A&W
02.2015 - 10.2016
Landscape Worker
Cutting Edge Lawn Care
01.2012 - 09.2015
Landscaper
Cutting Edge
01.2006 - 09.2008
Associate of Science - Business
University of Phoenix