James Taylor
Fort Lauderdale,FL
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
7
7
years of professional experience
Work History
Account Manager
Resort Consultant Group
02.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Property and Maintenance Manager
Horne Properties
07.2019 - 01.2023
- Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
- Reduced downtime by efficiently overseeing the maintenance team and prioritizing tasks according to urgency.
- Enhanced safety standards through regular inspections, staff training, and adherence to OSHA guidelines.
- Managed a team of technicians, providing guidance and support for skill development and performance improvement.
- Managed Payroll for all associates
Sales Associate
Walmart
03.2017 - 01.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor of Science - Financial Planning And Services
Florida State University
Tallahassee, FL06.2017
Skills
- Campaign Execution
- Customer Service
- Business Development
- Lead Development
References
References available upon request.
Timeline
Account Manager
Resort Consultant Group
02.2023 - Current
Property and Maintenance Manager
Horne Properties
07.2019 - 01.2023
Sales Associate
Walmart
03.2017 - 01.2019
Bachelor of Science - Financial Planning And Services
Florida State University