Rio Dunn
Fort Myers,FL
Summary
Resourceful and experienced Account Manager with exceptional skills in overseeing clients, resolving issues, and building strong relationships. Ability to maximize repeat business opportunities and utilize proven prospecting techniques for successful client base expansion. Deep understanding of the sales cycle and strong collaborative skills consistently achieve optimum outcomes for both clients and the company.
Overview
4
4
years of professional experience
Work History
Account Manager
Gartner
05.2024 - Current
- Strengthened relationships with current accounts through consistent and frequent communication.
- Researched prospective new accounts to expand customer base.
- Supported strategic endeavors from both brainstorming and administrative perspective.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Negotiated prices, terms of sales and service agreements.
Co-Founder
Shark Pro Services
06.2023 - 12.2023
- Company Overview: https://sharkproservices.com/
- Pioneered business development strategies: Founded Shark Pro Services and led all aspects of sales operations, including prospecting, cold calling, and in-person sales presentations.
- Demonstrated strong sales acumen: Implemented innovative sales techniques to surpass revenue targets and expand market reach. Utilized SPIN selling techniques to educate homeowners on service offerings, negotiate contracts, and secure new business opportunities
- Https://sharkproservices.com/
Co-Founder, Marketing Manager
UFE
08.2022 - 12.2023
- Amassed a following of 20k+ across all socials in less than 6 months
- Worked hand in hand with top UFC fighters such as Sean O'Malley and Niko Price to extend their brand and image
- Managed public image, twitter, TikTok, Instagram, and discord
Business Development Representative
Newland AIDC
01.2023 - 06.2023
- Prospected and identified new business opportunities through market research and networking
- Developed and maintained relationships with key decision makers to understand their business needs, effectively positioning Newland's products and services as viable solutions
- Conducted market research and analysis: Assessed market trends, competitor activities, and customer needs to provide valuable insights for product development and sales strategies
Co-Founder
R&K Holdings
02.2021 - 01.2022
- Established and grew cryptocurrency mining operations 100% in less than a year of learning about mining by working consistently, motivating the team during times of doubt, and aligning appropriate marketing strategies
Education
Bachelor of Arts - Business Administration
UNIVERSITY OF CENTRAL FLORIDA
Orlando, FL12.2024
Skills
- Presenting
- Public Speaking
- Word & Excel Certified
- Campaign Manager 360 Certification
- Leadership
- SPIN Selling
- Lead prospecting
- Preparing contracts
- Campaign execution
- Account development
- Client relationship building
Websites
Timeline
Account Manager
Gartner
05.2024 - Current
Co-Founder
Shark Pro Services
06.2023 - 12.2023
Business Development Representative
Newland AIDC
01.2023 - 06.2023
Co-Founder, Marketing Manager
UFE
08.2022 - 12.2023
Co-Founder
R&K Holdings
02.2021 - 01.2022
Bachelor of Arts - Business Administration
UNIVERSITY OF CENTRAL FLORIDA
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