james taylor

Barbershop Manager

Perfect Image Barbershop

10.2002 - Current

Managed daily operations for a smooth barbershop experience and enhanced client retention.
Streamlined inventory management processes, reducing costs and ensuring adequate product availability.
Implemented social media campaigns that showcased the barbershop''s workmanship, leading to increased online engagement from potential clients.
Fostered a positive work atmosphere by promoting open communication amongst staff members leading to increased collaboration.
Evaluated market trends to stay competitive within the industry while offering innovative services tailored to client preferences.
Coordinated workshops and training sessions for professional development of staff members.
Recruited skilled barbers to expand the range of services offered at the shop, attracting diverse clientele groups.
Maintained a clean, organized, and welcoming environment to attract new clients and retain loyal customers.
Participated in community outreach events to establish the barbershop as a local business leader and increase brand awareness.
Established an employee incentive program that improved team morale and productivity levels.
Enforced health and safety protocols to ensure compliance with industry regulations and maintain an accident-free workplace.
Mentored junior employees to foster growth within the company, increasing staff retention rates.
Developed strong relationships with local businesses, partnering for cross-promotions and events that boosted clientele base.
Optimized appointment bookings through effective time management which resulted in reduced wait times for clients.
Addressed customer complaints promptly, resolving issues effectively to maintain high levels of customer satisfaction.
Implemented marketing strategies to promote the barbershop''s services and increase foot traffic.
Conducted regular performance evaluations for continuous employee improvement, enhancing overall service quality.
Trained staff on proper barbering techniques, resulting in consistent service quality across all employees.
Increased customer satisfaction by implementing efficient scheduling and appointment systems.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Styled hair according to customer preferences.
Answered incoming telephone calls and scheduled appointments for clients.
Consulted with clients to assess personal style preferences and unique needs.
Consistently received positive performance reviews from guests.
Resolved guest complaints about service or style.
Counted and documented opening and closing cash amounts daily.
Managed business customer service, responding to requests and concerns promptly.
Monitored inventory and availability of supplies, tools and products to minimize delays.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Identified and communicated customer needs to supply chain capacity and quality teams.

Summary

Overview

Work History

Barbershop Manager

Education

Graduated -

Skills

Timeline

Barbershop Manager

Graduated -

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