Summary
Overview
Work History
Education
Skills
Timeline
Generic

James T Dove

Lisle,IL

Summary

To obtain a position that will enable me to maximize my strong communication skills, management abilities and customer service experience while making a positive contribution to the company.

Overview

13
13
years of professional experience

Work History

Regional Manager

Planet Fitness
Chicago, IL, USA
01.2021 - Current
  • Develop and train club management for 7 PF club locations within Illinois and Michigan
  • Implement programs to incentivize staff and management to reach monthly goals
  • Facilitate general quality assurance of club equipment within all 7 clubs
  • Support managers in developing PIPs and addressing staffing concerns

Operations Manager

Planet Fitness
Chicago, IL, USA
01.2021 - Current
  • Review and process monthly club reports for company dashboard from 135 locations
  • Inspected 40 club locations monthly, and provided routine feedback with each visit
  • Provided call-in support for 135 locations
  • Scouted talent within club staff for potential growth

Club Manager

Planet Fitness
Chicago, IL, USA
01.2021 - Current
  • Supported club staff and members by maintaining open availability
  • Trained and developed staff to exemplify club standards and customer satisfaction
  • Maintained controllable expenses and budget support
  • Facilitated scheduling, time-keeping, on-boarding, and payroll for club staff

Associate Manager | Corporate Trainer

Sonic Restaurants Inc
Dallas, TX, USA
01.2012 - 01.2021
  • Maintains staff by recruiting, selecting, orienting, and training employees
  • Maintains quality service by enforcing quality and customer service standards
  • Accomplishes staff results by communicating job expectations; planning, monitoring, coaching, counseling, and delegating tasks or responsibilities
  • Planning, budgeting, goal setting, or scheduling

Education

High School -

Swansboro High School
Swansboro, N.C.
01.2004

Skills

  • Leadership Skills
  • Time Management
  • Employee Management
  • Communication Skills
  • Problem Solving
  • Conflict Resolution Skills
  • Team Building skills

Timeline

Regional Manager

Planet Fitness
01.2021 - Current

Operations Manager

Planet Fitness
01.2021 - Current

Club Manager

Planet Fitness
01.2021 - Current

Associate Manager | Corporate Trainer

Sonic Restaurants Inc
01.2012 - 01.2021

High School -

Swansboro High School
James T Dove