Open To Work
James Thomas
Aldie,VA
Work Preference
Summary
Results-oriented operations professional skilled in managing complex budgets and directing talent development initiatives. Proven success in elevating organizational performance across multiple locations while cultivating strategic partnerships and leveraging data-driven insights to support continuous improvement.
Overview
19
19
years of professional experience
Work History
Director of Operations
SixFour3, LLC
08.2017 - Current
- Orchestrated daily business operations for rapidly expanding, multi-location professional instruction and training organization, enhancing operational coordination across facilities in One Loudoun and Manassas.
- Spearhead business development and market expansion strategies, overseeing the operational logistics of opening and maintaining multiple high-traffic locations.
- Directed organizational performance initiatives, achieving national-level recognition for specialized teams through effective talent management and strategic planning.
- Standardized service delivery protocols, ensuring consistent operational excellence and alignment with a 40-hour weekly operating schedule.
Live Event Operator (Contract)
Oath / Verizon Digital Media Services
08.2017 - 08.2019
- Managed real-time critical infrastructure and broadcast feeds, maintaining 100% uptime for high-profile client deliverables.
- Partnered with international engineering teams to troubleshoot and resolve complex technical discrepancies, meeting strict deadlines and maintaining event integrity.
- Executed technical monitoring and quality assurance for global live-streaming digital media events, ensuring seamless viewer experience.
National Event Lead
American Diabetes Association
08.2016 - 05.2017
- Administered multi-million dollar event budgets with precision, ensuring fiscal responsibility while maintaining superior quality and safety standards.
- Managed and mentored diverse, high-output teams of staff and volunteers to meet aggressive engagement and revenue targets.
- Mentored diverse teams of staff and volunteers to achieve engagement and revenue targets.
- Developed strategic relationships with corporate partners and community leaders to increase organizational visibility and secure funding pipelines.
- Analyzed performance data to refine operational frameworks and support continuous process improvement.
Event Portfolio Manager
USA Football
01.2008 - 01.2016
- Directed a comprehensive national event portfolio for eight years, overseeing the logistics and execution of large-scale programs across the United States.
- Coordinated with cross-functional departments to oversee complex event lifecycles from initial planning to post-event analysis, ensuring seamless execution.
- Developed scalable operational frameworks for managing elite-level athletic events, enhancing stakeholder experience and ensuring organizational efficiency.
Education
Undergraduate Studies - Business/Communications
Radford University
Radford, VASkills
- P&L Oversight
- Budget Administration
- Portfolio management
- Strategic Scaling
- Workflow Optimization
- Risk Mitigation
- Performance Analytics
- Facility management
- Event Technology Management
- Operations systems
- Stakeholder Relations
- Corporate relations
- Staff Mentorship
- Talent Development
- Customer Experience Strategy
Skills Expertise
- Executive Operations: Multi-Site Facility Management, Strategic Scaling, Workflow Optimization, P&L Oversight.
- Strategic Planning: Budget Administration, Risk Mitigation, National Portfolio Management, Performance Analytics.
- Leadership & Engagement: Stakeholder Relations, Corporate Partnerships, Staff Mentorship, Talent Development.
- Technical Proficiency: Operations Management Systems, Live Media Infrastructure, CRM Administration.
Affiliations
- Lightridge High School Softball Head Coach
Timeline
Director of Operations
SixFour3, LLC
08.2017 - Current
Live Event Operator (Contract)
Oath / Verizon Digital Media Services
08.2017 - 08.2019
National Event Lead
American Diabetes Association
08.2016 - 05.2017
Event Portfolio Manager
USA Football
01.2008 - 01.2016
Undergraduate Studies - Business/Communications
Radford University