Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

James T Miller

Client Services
JACKSONVILLE,FL

Overview

30
30
years of professional experience
1
1
Certification

Work History

Resolution Consultant

MoneySolvers
Jacksonville
12.2024 - 05.2025

Resolved client tax issues regarding federal, state, sales, and payroll taxes

Contracted fee-based services for tax attorneys and CPAs to enhance service offerings.

Managed extensive case files while ensuring comprehensive client services.

Maintained current knowledge of tax law changes to inform client strategies.

  • Assisted clients in understanding financial solutions and effectively resolving issues.
  • Conducted follow-up calls to confirm client satisfaction with services received.
  • Documented client interactions and resolutions meticulously to ensure compliance.
  • Conducted research into various types of resolutions available for different scenarios, in order to provide the most effective solution possible.

Independent Sales Consultant

Medicare Solutions(Self)
Tampa
01.2013 - 08.2024
  • Utilized seasoned consultative sales experience to achieve exceptional results in insurance markets.
  • Obtained Medicare certification and registered with Affordable Care Act programs.
  • Focused on retirement benefits, encompassing dental, vision, and HSA options.
  • Handled small group insurance solutions to meet diverse client needs.
  • Licensed in 48 states; partnered with multiple FMOs throughout each AEP.
  • Expertly managed Medicare and Federal Marketplace (ACA) processes for streamlined client onboarding.
  • Maintained up-to-date knowledge of Medicare regulations and policies.

Property Management

Seaview Condominiums
St Petersburg
12.2009 - 12.2012
  • Serviced property owners by maintaining quality units at vacation resort.
  • Coordinated weekly rental reservations, check-in, and check-out processes.
  • Managed relationships with HOA staff to ensure seamless operations.
  • Created and maintained comprehensive records of all property management activities.
  • Prepared monthly financial reports summarizing income, expenses, and occupancy rates.
  • Provided guidance to staff on daily operational tasks related to property management.

Senior Investment Consultant

Superior Bank/ Uvest
Sarasota
03.1995 - 11.2009
  • Community Bank working with 5 Branches and the Commercial and Mortgage Bank
  • Establishing credibility with the High Net worth Clients
  • Offering Investment Services and managed Assets
  • Analyzed client portfolios to align investments with financial goals.
  • Advised clients on market trends and investment opportunities.
  • Developed tailored investment strategies for diverse clientele.
  • Conducted risk assessments to optimize asset allocation.

Education

Associate Degree - Business and Social Services

University Of Pittsburgh
Pittsburgh, PA
03-1987

Skills

  • CRM systems expertise
  • Project management
  • Customer relationship management
  • B2B and sales strategies
  • Business analysis and development
  • Process optimization
  • Strategic planning
  • Communication skills
  • Pricing strategies
  • Negotiation skills
  • Underwriting proficiency

Certification

  • Formerly Life and Health Insurance License
  • Formally Series 7 and 24

Additional Information

  • Top notch Sales expertise and Client Management with a background in Banking, Insurance and Investments. Has always generated a sense of urgency and an environment for success. Also has been responsible for P&L and meeting and exceeding expectations of net Revenue goals and objectives
  • Ability Summary
  • MANAGEMENT SKILLS
  • Proven ability to manage with consistent results. Excellent organizational and analytical skills and the ability to lead projects and get results. Adopts a systematic approach to problem solving and effectively analyzes results and implement solutions. Dedicated and committed, willing to take on challenging roles, tough assignments and work to tight deadlines.
  • COMMUNICATION SKILLS
  • Excellent communication skills teamed with the ability to develop rapport with employees and peers. Poised and confident in dealing with individuals of all levels. Dedicated to building a highly motivated team aware of their role in improving productivity and quality

Timeline

Resolution Consultant

MoneySolvers
12.2024 - 05.2025

Independent Sales Consultant

Medicare Solutions(Self)
01.2013 - 08.2024

Property Management

Seaview Condominiums
12.2009 - 12.2012

Senior Investment Consultant

Superior Bank/ Uvest
03.1995 - 11.2009

Associate Degree - Business and Social Services

University Of Pittsburgh
James T MillerClient Services