James Townsend
Provo,UT
Summary
Sales professional with a proven track record in D2D as well as at Pros D2H, excelling in customer service and relationship building. Skilled in conflict resolution and persuasive sales techniques, I consistently drive revenue growth and enhance customer satisfaction through tailored solutions and effective communication. Committed to achieving results and fostering lasting client connections.
Overview
2
2
years of professional experience
Work History
Sales Representative
Pros D2H (Vantage Marketing)
Boston, Massachusetts
05.2025 - 11.2025
- Resolved customer inquiries and issues promptly, ensuring satisfaction and retention.
- Participated in training sessions to enhance sales techniques and product expertise.
- Recognized for top sales performance and revenue generation within the office.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Door-to-Door Sales Representative
Vantage Marketing
03.2024 - 09.2024
- Generated $100k in revenue by implementing effective sales strategies during summer months.
- Followed up with customers to ensure satisfaction and address any concerns, leading to 80% customer retention.
- Maintained high-volume daily prospecting activity, initiating conversations with 60-80 potential customers per day.
- Consistently handled objections and navigated complex buying decisions in real-time customer interactions.
- Developed strong pipeline discipline through daily tracking of conversations, follow-ups, and closing opportunities.
Skills
- Sales
- Lead generation
- Objection resolution
- Persuasion techniques
- Building rapport
- Customer Service
- Conflict resolution
- Phone Inquiries
- Guest Relations
Accomplishments
Set Record at Pros D2H - Most Revenue Sold in 1 Month
Timeline
Sales Representative
Pros D2H (Vantage Marketing)
05.2025 - 11.2025
Door-to-Door Sales Representative
Vantage Marketing
03.2024 - 09.2024