James Vallese
Maquoketa,IA
Summary
Dynamic and reliable fast food professional with extensive experience at McDonald's, excelling in customer service and cash handling. Proven ability to enhance operational efficiency and maintain high sanitation standards. Recognized for training new employees and fostering teamwork, ensuring a positive dining experience while managing stress effectively.
Overview
10
10
years of professional experience
Work History
Fast Food Worker
McDonald's
05.2021 - 12.2025
- Executed cash register operations to maintain transaction accuracy and efficiency.
- Prepared food items according to company standards, ensuring quality and consistency.
- Maintained cleanliness of dining area and kitchen, adhering to health and safety regulations.
- Assisted customers with inquiries, providing excellent service to enhance their experience.
- Collaborated with team members to achieve operational goals during peak hours.
- Monitored inventory levels, restocking supplies as needed to prevent shortages.
- Trained new employees on standard operating procedures and best practices.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
Restaurant Team Member
HuHot
03.2016 - 04.2020
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated cooking equipment to prepare menu items according to established recipes and quality standards.
- Maintained cleanliness of workstations and dining areas, ensuring compliance with health and safety regulations.
- Collaborated with team members to streamline meal preparation processes, improving efficiency during peak hours.
- Trained new team members on restaurant procedures, enhancing onboarding experience and team cohesion.
- Assisted in inventory management by tracking stock levels and reporting shortages to management regularly.
- Participated in team meetings to discuss operational challenges and brainstorm solutions for improvement initiatives.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Restaurant Server
HuHot
03.2016 - 04.2020
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Took and processed accurate food and beverage orders using point-of-sale system.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new team members on restaurant procedures and service protocols.
- Collaborated with kitchen staff to ensure timely delivery of meals during peak hours.
- Addressed guest inquiries and concerns promptly, enhancing overall satisfaction levels.
- Monitored stock levels of supplies, communicating needs to management for restocking purposes.
- Contributed to team efforts in achieving goals through effective communication and cooperation.
- Cultivated warm relationships with regular customers.
Education
High School Diploma -
Hempstead
Dubuque, IA09.2020
Skills
- Customer service
- Positive attitude and enthusiasm
- Cleaning and sanitation
- Fast and efficient service worker
- Money handling
- Listening and comprehension
- Organized multi-tasker
- Reliable and punctual
- Cash handling proficiency
- Stress tolerance and resilience
- Sanitation and cleanliness
- Organization and planning
- Accustomed to shift work
- Computer Systems operator
Timeline
Fast Food Worker
McDonald's
05.2021 - 12.2025
Restaurant Team Member
HuHot
03.2016 - 04.2020
Restaurant Server
HuHot
03.2016 - 04.2020
High School Diploma -
Hempstead