Accomplished leader with a proven track record at Southcoast Welding & Manufacturing, adept in operations management and team building. Spearheaded initiatives that significantly enhanced efficiency and customer retention. Expert in project management and troubleshooting, consistently delivering beyond expectations without exceeding budget constraints. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
16
16
years of professional experience
Work History
General Manager
Southcoast Welding & Manufacturing
09.2021 - Current
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performanceresults.
Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
Project Manager
Southcoast Welding & Manufacturing
03.2017 - 09.2021
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Environmental Health and Safety Manager
Paige Floor Covering
01.2015 - 03.2017
Successfully managed annual budget for the Environmental Health and Safety department, ensuring efficient allocation of resources while meeting all operational goals.
Managed hazardous materials inventory, ensuring proper storage conditions were met according to regulations.
Conducted regular audits and inspections, maintaining a high level of safety awareness across all levels of the organization.
Facilitated ongoing training sessions for employees on various environmental health and safety topics, promoting continuous improvement.
Served as liaison between the company and regulatory agencies, fostering positive relationships while maintaining compliance standards.
Implemented ISO 14001 Environmental Management System certified programs which led to improved environmental compliance.
Provided leadership during incident investigations, identifying root causes and implementing corrective actions to prevent future occurrences.
Ensured quality control measures were in place by regularly reviewing facility policies and procedures related to environmental health and safety guidelines.
Operations Supervisor
Tecnico Corp.
09.2013 - 05.2015
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Motivated and trained employees to maximize team productivity.
Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Aviation Maintenance Technician
United States Navy
06.2008 - 06.2012
Kept up-to-date with industry best practices through continuous professional development and training courses.
Collaborated with fellow technicians to complete complex repairs swiftly and accurately.
Performed troubleshooting for avionics systems malfunctions, pinpointing issues accurately to minimize repair times.
Enhanced aircraft safety by performing thorough inspections and routine maintenance tasks.
Maintained detailed records of all maintenance work completed, ensuring regulatory compliance and easy reference for future repairs.
Participated in cross-functional teams during major fleet modifications, contributing valuable input from a maintenance perspective.
Education
Certificates of Completion. Authorized Instructor - Environmental Health Engineering
UCSD
San Diego
11.2012
High School Diploma -
Central Union High School
El Centro, CA
06.2008
Skills
Leadership and team building
Problem Resolution
Operations Management
Team Player
Effective leader
Project Management
Process Improvements
Customer Retention
Employee Development
Vendor relationships
Operations Oversight
Troubleshooting expertise
Timeline
General Manager
Southcoast Welding & Manufacturing
09.2021 - Current
Project Manager
Southcoast Welding & Manufacturing
03.2017 - 09.2021
Environmental Health and Safety Manager
Paige Floor Covering
01.2015 - 03.2017
Operations Supervisor
Tecnico Corp.
09.2013 - 05.2015
Aviation Maintenance Technician
United States Navy
06.2008 - 06.2012
Certificates of Completion. Authorized Instructor - Environmental Health Engineering
UCSD
High School Diploma -
Central Union High School
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