James Vuong
Anaheim,California
Summary
Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Scrum Master
Easy Pay Finance Company
09.2022 - 02.2023
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering personnel.
- Implemented best practices to drive quality IT project delivery.
- Updated customers and senior leaders on progress and roadblocks.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Resolved staff conflicts and identified potential areas of improvement.
- Led sprint reviews and planning meetings to promote full team engagement.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Led cross-functional teams to successfully complete IT projects.
- Evangelized Agile as strategic asset of culture and business value.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
Senior Scrum Master
Experian Corporation
11.2020 - 08.2022
- Led sprint reviews and planning meetings to promote full team engagement.
- Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
- Managed product backlog and supported Scrum framework for sprint releases.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Evangelized Agile as strategic asset of culture and business value.
- Managed various IT projects to meet deadlines and customer requirements.
- Implemented best practices to drive quality IT project delivery.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Led cross-functional teams to successfully complete IT projects.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Established and enforced project timelines and deadlines.
- Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering personnel.
- Generated reports for IT project progress and performance.
- Communicated project updates to stakeholders at all levels.
- Resolved staff conflicts and identified potential areas of improvement.
- Monitored and tracked project progress to support timely completion.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Updated customers and senior leaders on progress and roadblocks.
- Created and implemented contingency plans to address potential risks.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Partnered with project team members to identify and quickly address problems.
Senior Scrum Master
Assurant
02.2019 - 10.2020
- Led sprint reviews and planning meetings to promote full team engagement.
- Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
- Managed product backlog and supported Scrum framework for sprint releases.
- Evangelized Agile as strategic asset of culture and business value.
- Implemented best practices to drive quality IT project delivery.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Established and enforced project timelines and deadlines.
- Generated reports for IT project progress and performance.
- Communicated project updates to stakeholders at all levels.
- Monitored and tracked project progress to support timely completion.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Updated customers and senior leaders on progress and roadblocks.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Partnered with project team members to identify and quickly address problems.
Scrum Master
The Word And Brown Companies
01.2015 - 07.2016
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Updated customers and senior leaders on progress and roadblocks.
- Established and enforced project timelines and deadlines.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Led sprint reviews and planning meetings to promote full team engagement.
- Communicated project updates to stakeholders at all levels.
- Generated reports for IT project progress and performance.
- Monitored and tracked project progress to support timely completion.
- Partnered with project team members to identify and quickly address problems.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
Business Analyst
The Word And Brown Companies
01.2013 - 01.2015
- Collaborated with stakeholders to identify business needs and data sources.
- Collaborated with stakeholders to define project objectives and criteria.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Conducted interviews with key business users to collect information on business processes and user requirements.
Education
Bachelor of Arts - Political Science
05.2001
Skills
- Scrum Processes
- Backlog Management
- Risk Identification
- Agile Best Practices
- Project Management
- Risk Mitigation Planning
- Sprint Planning
- Release Planning
- Atlassian JIRA
- Team Meetings
- Status Updates
- Agility Improvements
- Collaborative Environments
- Presentation Skills
- Deliverable Tracking
- Lead Teams
- Stakeholder Negotiations
Certification
Advanced Scrum Master
Certified Scrum Master
Certified Scrum Product Owner
SAFe Practitioner (SP)
Timeline
Scrum Master - Easy Pay Finance Company
09.2022 - 02.2023
Senior Scrum Master - Experian Corporation
11.2020 - 08.2022
Senior Scrum Master - Assurant
02.2019 - 10.2020
Scrum Master - The Word And Brown Companies
01.2015 - 07.2016
Business Analyst - The Word And Brown Companies
01.2013 - 01.2015
California State University - Fullerton - Bachelor of Arts, Political Science
Advanced Scrum Master
Certified Scrum Master
Certified Scrum Product Owner
SAFe Practitioner (SP)
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