Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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James White

James White

Kalamazoo,MI

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. 20+ years of management and leadership experience. Cool, calm and collective and can handle pressure.

Overview

19
19
years of professional experience

Work History

Business Consultant and Manager

Alpha Taurus Consulting
Kalamazoo, MI
05.2016 - 09.2022
  • Performed as consultant for startup business in areas of marketing, logistics and training to various professionals.
  • Designed new projects with timelines, budgets and scope of work plans.
  • Introduced new systems of organization to streamline company changes.
  • Recruited and developed employees
  • Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Analytics Department Lead

Accretive Health
Kalamazoo, MI
04.2010 - 04.2016
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Supervised existing employees and recruited, interviewed and hired new ones.
  • Managed team schedules, department projects and quality assurance.
  • Developed departmental budgets and coordinated special projects.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Operations Manager

IndyMac Bank
Kalamazoo, MI
04.2002 - 05.2009
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Formulated processes to reduce downtime and financial loss.
  • Advanced productivity KPIs to achieve key business goals and objectives.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Identified procedure or process changes required to improve performance and productivity.

Education

Business Administration And Management/Psychology

Western Michigan University
Kalamazoo, MI

Liberal Arts And General Studies

Kalamazoo Valley Community College
Kalamazoo, MI

Skills

  • Operational Efficiency
  • Department Development
  • Senior Management Level Reporting
  • Administration and Report
  • Employee Coaching and Motivation
  • Relationship Management
  • Cost Analysis
  • MS Office
  • Management Coaching
  • Analytical Thinking
  • Mergers and Acquisitions
  • Mentorship and Training

Affiliations

  • International Association of Administrative Professionals
  • International Association of Professional Editors and Writers
  • Getty Images Photographer

Timeline

Business Consultant and Manager

Alpha Taurus Consulting
05.2016 - 09.2022

Analytics Department Lead

Accretive Health
04.2010 - 04.2016

Operations Manager

IndyMac Bank
04.2002 - 05.2009

Business Administration And Management/Psychology

Western Michigan University

Liberal Arts And General Studies

Kalamazoo Valley Community College

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James White