
Accomplished Owner/Operations Manager with a proven track record in enhancing customer satisfaction and streamlining operations for efficiency. Leveraged expertise in Operations Management and Relationship Building to secure repeat business and drive growth. Collaborative leader with dedication to the Business Enterprise Program for the Blind operators. As a Passionate member of the Illinois Committee of Blind Vendors, documented strengths in building and maintaining relationships with diverse range of blind business managers, as well as, representing constituents through changes in business structure.
Customer Relations
Small business operations
Relationship Building
Verbal and written communication
Operations Management
Strategic Planning