Summary
Overview
Work History
Education
Skills
Timeline
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James Walker

Bayside

Summary

Dynamic and detail-oriented professional with a proven track record at Elite Amenity and Management, excelling in organization and verbal communication. Expert in managing client relations and scheduling appointments efficiently, ensuring a welcoming environment. Demonstrated ability to resolve customer issues, enhancing satisfaction levels.

Overview

3
3
years of professional experience

Work History

Receptionist/Service Porter

Elite Amenity and Management
05.2022 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Education

Associate of Science - Business Administration

Queensborough Community College
Oakland Gardens, NY
05-2025

High School Diploma -

Benjamin N. Cardozo High School
Bayside, NY
06-2022

Skills

  • Organization skills
  • Time management
  • Greeting and seating clients
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Scheduling appointments

Timeline

Receptionist/Service Porter

Elite Amenity and Management
05.2022 - Current

Associate of Science - Business Administration

Queensborough Community College

High School Diploma -

Benjamin N. Cardozo High School

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James Walker