James Walker

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Consulted with customers to assess needs and propose optimal solutions.
• Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
• Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
• Operated with safety and skill to avoid accidents and delays.
• Interacted well with customers to build connections and nurture relationships.

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.

• Followed all relevant traffic laws and safety regulations.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Demonstrated strong knowledge of geography and local roads for optimal route selection.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Started as a manager in 1990.

Worked my way into a minority share of ownership in November 1995.

Daily operation of Subway sandwich franchise.

• Self-motivated, with a strong sense of personal responsibility.
• Worked on home market route servicing supermarkets and convenience stores.
• Sold, Pepsi products, cleaning shelves, building displays and proper point of sale material.