James Warren
Ephrata,PA
Summary
Dynamic sales professional with proven success at TCC Verizon, leveraging top-down selling to optimize promotional offers and enhance customer satisfaction. Skilled in strategic problem-solving and communication, driving lead generation through cold calling and outreach. Achieved significant donor engagement in fundraising roles, showcasing expertise in event planning and community campaigns.
Overview
8
8
years of professional experience
Work History
Sales Representative
TCC Verizon
Lancaster, PA
01.2022 - Current
- Review customer accounts to identify and recommend the best promotional offers and value-driven solutions.
- Utilize a top-down selling approach to present all relevant products and services that maximize customer savings and satisfaction.
- Maintain store cleanliness, organization, and operational readiness to support a positive customer experience.
- Conduct outbound calls to existing customers to invite them back for account reviews and potential upgrades.
- Perform cold calls to prospective customers to generate new business and introduce company products and services.
Sales Representative
Victra Wireless
Lancaster, PA
01.2021 - 12.2021
- Review customer accounts to identify and recommend the best promotional offers and value-driven solutions.
- Utilize a top-down selling approach to present all relevant products and services that maximize customer savings and satisfaction.
- Maintain store cleanliness, organization, and operational readiness to support a positive customer experience.
- Conduct outbound calls to existing customers to invite them back for account reviews and potential upgrades.
- Perform cold calls to prospective customers to generate new business and introduce company products and services.
Sales Representative
The Wireless Experience
Ephrata, PA
08.2019 - 12.2019
- Review customer accounts to identify and recommend the best promotional offers and value-driven solutions.
- Utilize a top-down selling approach to present all relevant products and services that maximize customer savings and satisfaction.
- Maintain store cleanliness, organization, and operational readiness to support a positive customer experience.
- Conduct outbound calls to existing customers to invite them back for account reviews and potential upgrades.
- Perform cold calls to prospective customers to generate new business and introduce company products and services.
Fundraising Manager
Public Outreach Fundraising
Philadelphia, PA/ Boston, MA/ Los Angeles, CA
01.2019 - 07.2019
- Developed and executed fundraising strategies to enhance donor engagement.
- Conducted outreach campaigns to increase community awareness and support for initiatives.
- Collaborated with team members to organize fundraising events, ensuring smooth operations.
- Managed donor databases, accurately tracking contributions and engagement levels.
Fundraiser
New Canvassing Experience
Philadelphia, PA
01.2018 - 12.2018
Education
High School Diploma -
Ephrata Senior High School
Ephrata, PA05.2017
Skills
- Customer Account Review
- Promotional Offer Optimization
- Value-Based Selling / Top-Down Selling
- Customer Outreach & Retention
- Cold Calling & Lead Generation
- Donor Engagement & Fundraising Strategy
- Community Outreach Campaigns
- Event Planning & Coordination
- Store Cleanliness & Operational Organization
- Communication & Relationship Building
- Team Collaboration
- Attention to Detail
- Strategic Problem-Solving
- Time Management & Multitasking
Timeline
Sales Representative
TCC Verizon
01.2022 - Current
Sales Representative
Victra Wireless
01.2021 - 12.2021
Sales Representative
The Wireless Experience
08.2019 - 12.2019
Fundraising Manager
Public Outreach Fundraising
01.2019 - 07.2019
Fundraiser
New Canvassing Experience
01.2018 - 12.2018
High School Diploma -
Ephrata Senior High School