James Washington
Denver,CO
Summary
Dynamic Member Service Representative with a proven track record at Costco, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through effective problem-solving and compliance with policies. Skilled in financial transactions and dedicated to delivering exceptional support, ensuring a positive experience for all members.
Overview
28
28
years of professional experience
Work History
Member Service Representative
Costco
10.1997 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Ensured exceptional service through strict compliance with company policies.
- I have did Member Service, Membership / Marketing, Vault trained/ Merchandising/ Cashier/ Supervise Trained.
Education
High School Diploma -
Thomas Jefferson High School
Denver, COSkills
- Customer service
- Relationship building
- Financial transactions
- Customer support
Timeline
Member Service Representative
Costco
10.1997 - Current
High School Diploma -
Thomas Jefferson High School