James Watkins
Tampa
Summary
Enthusiastic and motivated professional seeking a position in Customer Service to utilize my experience and strong communication skills to enhance customer satisfaction and team productivity.
Overview
3
3
years of professional experience
Work History
Recovery Associate
JCPenney
10.2022 - 05.2023
- Customer Service: Assist customers in locating items and provide support during their shopping experience.
- Checkout Assistance: Help customers with the checkout process, ensuring a smooth and efficient experience.
- Ringing Up Items: Accurately ring up items, processing cash, debit card, and credit card payments.
- Inventory Management: Participate in restocking and arranging merchandise to create an appealing shopping environment.
- Maintaining Store Order: Help maintain accurate inventory by assisting with returns and defective products.
Busser
The Cheesecake Factory
06.2024 - 02.2025
- Setting and Clearing Tables: Prepare tables for new guests and efficiently clear them after diners have left to maintain a smooth flow of service.
- Supporting Servers: Assist servers by refilling drinks and removing plates between courses, ensuring an excellent dining experience.
- Providing Customer Service: Maintain a friendly and welcoming demeanor while interacting with guests, delivering top-notch customer service.
- Ensuring Dining Room Cleanliness: Responsible for the overall appearance of the dining room, keeping it clean and inviting for guests.
- Guest Needs: Bring fresh baskets of brown bread and butter to tables, ensuring guests have everything they need.
- Stock Management: Ensure the restaurant is well-stocked with silverware, plates, napkins, and water glasses for seamless service.
Crew Member
Culver’s
03.2025 - Current
- Food Running: Delivered freshly prepared meals promptly and accurately to guests, ensuring quality and satisfaction.
- Cashier Duties: Processed customer orders and payments with speed and accuracy while maintaining a friendly demeanor.
- Dining Room Attendant: Maintained cleanliness and organization of the dining area, assisted guests, and ensured a welcoming environment.
Education
High School Diploma - undefined
Riverview High School
Riverview, FL05.2023
Skills
- Strong customer service skills
- Experience with cash handling and balancing registers
- Ability to take calls and answer customer questions
- Proficient in ringing up items and processing cash, debit, and credit card payments
- Great communication and teamwork abilities
- Detail-oriented and organized
Accomplishments
Published a new form of poetry
Now holding the record in literature with a writing holding the most entendres
Timeline
Crew Member
Culver’s
03.2025 - Current
Busser
The Cheesecake Factory
06.2024 - 02.2025
Recovery Associate
JCPenney
10.2022 - 05.2023
High School Diploma - undefined
Riverview High School
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