James Watkins
Lithonia,GA
Summary
Dynamic business owner with expertise in customer relations and small business operations at J Mar Greek Life LLC. Successfully enhanced service delivery through strategic marketing and effective inventory management. Proven ability to build relationships and optimize staff productivity, leveraging strong verbal communication skills to drive customer satisfaction and engagement.
Overview
22
22
years of professional experience
Work History
Owner
J Mar Greek Life LLC
Lithonia, GA
03.2004 - Current
- Learned business operations and customer engagement strategies to enhance service delivery.
- Assisted in inventory management, ensuring stock accuracy and organization.
- Developed efficient scheduling systems to optimize staff productivity and service availability.
- Supported marketing efforts through social media engagement and promotional campaigns.
- Implemented customer feedback mechanisms to improve service quality and satisfaction.
- Gained proficiency in point-of-sale systems for transaction processing and reporting.
- Collaborated with suppliers to maintain strong relationships for inventory replenishment and product sourcing.
- Managed day-to-day business operations.
Education
Business Administration And Management
Clark Atlanta University
Atlanta, GA05.1993
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business management
- Embroidery on multi head embroidery machines
- Project estimating
- Marketing
- Business marketing
Timeline
Owner
J Mar Greek Life LLC
03.2004 - Current
Business Administration And Management
Clark Atlanta University