Summary
Overview
Work History
Education
Skills
Timeline
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James Wells

Lexington Sc,SC

Summary

Accomplished Banking Specialist with a proven track record at Teleperformance, enhancing customer satisfaction through personalized solutions and exceptional service. Skilled in data processing and cash management, adept at fostering client relations and increasing referrals. Demonstrated empathy and professionalism in resolving customer complaints, significantly contributing to a positive company image.

Overview

4
4
years of professional experience

Work History

Banking Specialist

Teleperformance
02.2024 - 06.2024
  • Successfully resolved complex customer complaints, demonstrating empathy and professionalism throughout the process.
  • Maintained excellent client relations, resulting in increased referrals and repeat business.
  • Increased customer satisfaction by providing personalized banking solutions and exceptional service.

Front Desk Receptionist Front Office Supervisor

Salara Hospitality
01.2022 - 01.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Sales Associate

Bed Bath & Beyond
05.2020 - 11.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Diploma -

Hanahan
Hanahan, SC

Skills

  • Data Processing
  • Cash handling and management
  • Branch operations
  • Financial Reporting

Timeline

Banking Specialist

Teleperformance
02.2024 - 06.2024

Front Desk Receptionist Front Office Supervisor

Salara Hospitality
01.2022 - 01.2024

Sales Associate

Bed Bath & Beyond
05.2020 - 11.2021

Diploma -

Hanahan

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James Wells