Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

James Wensel

Beecher,IL

Summary

Meticulous Dispatch Supervisor with 17+ year background monitoring daily on road performance and coordinating transportation activities. Detail-oriented collaborator skillful in successfully solving issues and distributing driver assignments. Recognized as team player with well-honed leadership and critical thinking skills.

Overview

17
17
years of professional experience

Work History

Senior Relay Supervisor/Dispatcher Coordinator

Yellow
03.2006 - 07.2023
  • Enforce all current Yellow safety SOP, DOT/OSHA and HAZMAT guidelines as required.
  • Oversee all Relay operations; Mainline,Sleepers,Intra and Intermodal.
  • Directly/indirectly supervise 80+

union employees per 12 hour shift.

  • Plan Intra operation while dispatching 40+ drivers in and out for the Chicago area.
  • Planning/dispatch outbound loads from EOL's across 5 states and 14 locations.
  • Ensure time critical and service sensitive shipments are dispatched in a timely manner to insure on time delivery to customer.
  • Answer and readjust issues a driver may have throughout his shift/run.
  • Communicate with multiple departments/terminals to ensure fulfillment of equipment needs.
  • Investigate and report all incidents involving HAZMAT, company equipment or individual accidents and/or injuries.
  • Track, plan and coordinate the timely movement of time sensitive freight in and out of Chicago.
  • Consult with inbound/outbound operations management team to effectively close loads to meet critical dispatch schedules.


.



Operations Supervisor

Yellow
01.2015 - 12.2015
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
  • Motivated and trained employees to maximize team productivity.
  • Managed internal operational standards and productivity targets.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.

Education

High School Diploma -

Hammond High School
Hammond, IN
06.1991

Skills

  • Safety
  • Multitasking
  • Written/Oral communication
  • Goal oriented
  • Competitive intelligence
  • Organization/Leadership
  • Team player
  • DOT/OSHA/HAZMAT
  • Union contracts
  • Employee management/appraisals
  • Customer focused

Accomplishments

  • I have been awarded numerous Customer service awards/recognitions for going "above and beyond" for the satisfaction of the customer.
  • Recognized several times for assisting/mentoring other Supervisors.
  • Involved with implementing new safety protocol reducing accidents by 12%, which surpassed the annual goal of 10%.
  • Implemented new SOP to improve on time loading and dispatching of time sensitive shipments resulting in a 13% increase of of on time critical closed loads.

Timeline

Operations Supervisor

Yellow
01.2015 - 12.2015

Senior Relay Supervisor/Dispatcher Coordinator

Yellow
03.2006 - 07.2023

High School Diploma -

Hammond High School
James Wensel