Shanena Sanabria

• Supervised daily operations of aviation ground support and above wing guest services.
• Coordinated training for new hires on safety procedures and equipment usage.
• Oversee compliance with aviation regulations and company safety protocols/procedures.
• Implemented process improvements to enhance workflow efficiency and productivity.

PrimeFlight - Ramp Supervisor

Rochester, USA

10/2022 - 03/2025

• Coach, mentor, and counsel ramp agents to work together for the continuous development of a safe and successful ramp team.
• Oversee the maintenance of and strict adherence to shift schedules for respective personnel.
• Hold daily shift briefings to communicate pertinent information e.g., daily flight activity, irregular operations, crew assignments, new/changed SOPs, shift-swap rules, areas needing improvement.
• Monitor the team's activities through visual inspections, quality assurance, and compliance checks.
• Ensure timely completion of assigned duties and report any deviations of procedures to management.
• Trained new staff on safety protocols and operational procedures, facilitating a smoother onboarding process.

Jetstream Aviation - Ramp Agent

08/2021 - 09/2022

• Maintained safety and security on the ramp.
• Escorted pilots and visitors on the ramp, prioritizing safety and courteous service.
• Loaded and unloaded company packages on and off aircraft.
• Executed airline requirements and procedures safely, securely, and timely.

Rue La La - Fashion Stylist Assistant

09/2020 - 08/2021

• Applied fashion expertise to enhance customer image and personal style.
• Selected clothing and accessories that aligned with client vision for styling sessions.
• Sorted wardrobe items for efficient access during styling sessions. and assisted during photo shoots.