Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

James Whaley

Salt Lake City

Summary

Results-driven customer service representative with expertise in parts recommendation and inventory control. Proven ability to assist customers with rental agreements and automotive parts, ensuring satisfaction and compliance with industry standards.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

U-Haul Moving & Storage of West Valley
West Valley City
07.2024 - Current
  • Assisted customers with rental agreements and inventory inquiries.
  • Conducted cleaning, inspection, and parking of trucks, contributing to efficient fleet management.
  • Refilled propane tanks and vehicles, ensuring safety and compliance with industry standards.
  • Maintained cleanliness and organization of the rental facility and storage areas.

Snowsports Instructor

Brighton Ski Resort
Brighton
10.2023 - 03.2025
  • Instructed classes in skiing and snowboarding fundamentals such as balance, turns, speed control, stopping, loading lifts, traversing terrain, jumps and spins.
  • Collaborated with parents and guardians of young students to discuss progress and set goals.
  • Assisted with development of recreational programs for children aged 3-12 years old.

Part Sales Representative

AutoZone
Salt Lake City
02.2024 - 07.2024
  • Processed customer transactions accurately and efficiently at the sales counter.
  • Performed complimentary services, battery installation, testing and wiper installations.
  • Assisted customers in locating and purchasing automotive parts and accessories.
  • Answered customer inquiries regarding product specifications and availability.
  • Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.

Education

GED -

Highland High
Salt Lake City, UT
03-2025

Skills

  • Customer service and support
  • Parts recommendation
  • Parts installation
  • Sales assistance
  • Inventory control
  • Equipment maintenance
  • Key holder responsibilities
  • Effective communication
  • Team collaboration
  • Fleet Inventory Management

Certification

UT State Drivers License

Timeline

Customer Service Representative

U-Haul Moving & Storage of West Valley
07.2024 - Current

Part Sales Representative

AutoZone
02.2024 - 07.2024

Snowsports Instructor

Brighton Ski Resort
10.2023 - 03.2025

GED -

Highland High

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