Summary
Work History
Education
Timeline
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JAMES WHITE

JAMES WHITE

AMITE,LA

Summary

Over 15 years experience with POS Infastructures, API Development & Intergration. Skilled in Python, XML, Bash, Curl, Postman, Django, JAVA, Experience in TOAST, Pax, Lightspeed and Clover.

Work History

IT Technical Support Specialist

Mytek
Remote
08 2019 - 09 2024
  • Remotely worked with end users with VNC, RDP and Teamviewer.
  • Resolved 30+ tickets daily using Zendesk Ticketing System.
  • Installed and reimaged laptops, desktops, HP thin clients, and mobile devices.
  • Managed RSA soft token migration and client relocations.

POS Systems Engineer

Best American Hospitality Inc
Nashville, TN - Onsite
05 2010 - 08 2019
  • Installed and configured POS hardware, software, and peripherals.
  • Integrated POS systems with third-party software, payment gateways, and APIs (REST, GraphQL, SOAP, gRPC, WebSocket).
  • Responsible for troubleshooting payment transaction, OAuth, Curl, Postman, Bash, Python, XML, JSON, & Versioning.
  • Experience in Toast, Square, Clover, Pax, and Lightspeed.

Senior Telecom Analyst

Crye Leike Realtors
Brentwood, Tn - Onsite
08 2005 - 04 2010
  • Overseen the VOIP systems across 60 locations. adds, moves and changes.
  • Lead telecom projects, including installations, upgrades, and system migrations.
  • Diagnose and resolve complex telecom issues, including voice and data service interruptions.
  • Provide technical support for telecom-related problems to end-users and other IT staff.

Education

BSIT - Web Development, Database Management

Middle Tennessee State University
2005

CompTIA A+ -

DataSchenk
2008

CompTIA iNet -

DataSchenk
2007

CompTIA Network+ -

DataSchenk
2007

Timeline

IT Technical Support Specialist

Mytek
08 2019 - 09 2024

POS Systems Engineer

Best American Hospitality Inc
05 2010 - 08 2019

Senior Telecom Analyst

Crye Leike Realtors
08 2005 - 04 2010

BSIT - Web Development, Database Management

Middle Tennessee State University

CompTIA A+ -

DataSchenk

CompTIA iNet -

DataSchenk

CompTIA Network+ -

DataSchenk

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JAMES WHITE