James Wiley

Brentwood,CA

Summary

Dynamic and results-driven professional with experience at Kaiser Permanente in blood sample collection and electronic health records management. Proven ability to enhance team performance through effective communication. Recognized for maintaining high standards of safety and organization, contributing to improved operational efficiency in fast-paced environments.

Overview

years of professional experience

Certification

Work History

Lab Assistant Intern

Kaiser Permanente

Pleasanton, California

03.2025 - 04.2025

Collected 1,000 blood samples from patients using proper techniques and safety protocols.
Prepared specimens for laboratory testing and ensured proper labeling and handling.
Assessed the quality of blood to be drawn from the patient based on the patient's age, physical maturation, and the test or study to be performed.
Documented patient information accurately in electronic health records system.
Maintained a clean, safe, and organized work environment.
Monitored inventory levels of supplies and restocked as necessary for daily operations.

Pawn Broker

Antioch Coin & Jewelry

Antioch, California

10.2021 - 10.2023

Negotiated fair prices for buying and selling items while achieving profitability targets.
Evaluated item values to approve loans, collecting payments or collateral as necessary.
Identified opportunities for business expansion through additional service offerings.
Trained new employees on company policies, valuation methods, and industry regulations.
Ensured compliance with local, state, and federal laws during identification verification processes.
Maintained organized and secure store environment to facilitate smooth operations and deter theft.

Door-to-Door Sales Representative

Aptive Environmental

02.2020 - 09.2021

Increased sales through rapport-building and tailored product presentations.
Participated in sales team meetings to share insights and strengthen collective performance.
Addressed customer concerns and provided exceptional service during door-to-door interactions.
Established trust with potential clients through transparent communication and honest assessments.
Demonstrated adaptability by adjusting presentation styles to enhance deal-closing success rates.

Education

Certified Phlebotomy Technician I -

Contra Costa Medical Career College

Antioch, CA

Some College (No Degree) - Business Administration

Las Positas College

Livermore, CA

Skills

Blood sample collection
Specimen preparation
Specimen labeling procedures
HIPAA compliance

Patient care
Team collaboration
Emergency response training
EMR recordkeeping