James Williams
Akron,OH
Summary
Results-driven Corporate Account Manager with a proven track record in client retention. Expertise in relationship building, sales negotiations, and ensuring high customer satisfaction. Eager to take the next step in my professional career at FedEx and enter sales management.
Overview
33
33
years of professional experience
Work History
Corporate Account Manager- LTL
FedEx Corporation
Akron, OH
07.2023 - Current
- Managed key corporate accounts, ensuring customer satisfaction and retention through effective relationship-building.
- Negotiated Pricing agreements
- Retention and growth of 3 of the largest LTL accounts at FXF.
Account Manager- Field Sales
FedEx Corporation
Akron, OH
01.1998 - 07.2023
- Managed client relationships, ensuring alignment with service expectations and operational capabilities.
- Developed strategic account plans to enhance customer satisfaction and retention rates.
- Sold small parcel and LTL services.
Sales Executive
American Manufacturing Company
Chattanooga, TN
05.1993 - 07.1998
- Prospected for new business across 5 states to acquire new business for the company.
- Cultivated strong client relationships to drive repeat business and customer loyalty.
- Trained and mentored junior sales staff, enhancing team performance and product knowledge.
Education
Bachelor of Science - Marketing
University of Akron
Akron, OH05-1992
Skills
- Oral and written communication skills
- Ability to motivate others
- Leadership skills
- Relationship building
- Time management
- Sales negotiations
Timeline
Corporate Account Manager- LTL
FedEx Corporation
07.2023 - Current
Account Manager- Field Sales
FedEx Corporation
01.1998 - 07.2023
Sales Executive
American Manufacturing Company
05.1993 - 07.1998
Bachelor of Science - Marketing
University of Akron
Sales Impact Award- FedEx Corporation- Feb. 2009
Presented to the sales executive that achieved the most growth year over year.