Summary
Overview
Work History
Education
Skills
Timeline
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JAMES WILMES

Salem,Oregon

Summary

Customer-focused professional with successful nine-year career in retail sector. Dynamic successful applying customer service in busy business environment.


Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.


Creative News Producer with 25 years of production experience. Successful in problem-solving and critical thinking with exceptional multitasking skills.

Overview

34
34
years of professional experience

Work History

Keyperson

Roth’s Fresh Markets
09.2014 - Current
  • Monitoring store activity and reacting to maintain excellent customer service.
  • Supervising checkers and courtesy clerks.
  • Assisting customers, processing cash and card transactions in the checkout lane, and bagging groceries.
  • Building positive rapport and relationships for high levels of customer satisfaction.

Driver

Uber
11.2018 - Current
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.

TV News Producer and Writer

KATU Channel 2
05.1999 - 08.2014
  • Producing 11 p.m. newscasts, weekend morning newscasts and writing stories for KATU News.
  • Creating newscast rundowns and graphics.
  • Selecting content and video.
  • Line producing live broadcast of newscasts in production booth.

Associate Producer

E! Entertainment Television
03.1997 - 05.1999
  • Writing entertainment stories for E! News
  • Supervising the editing of stories for E! News
  • Assisting producers in production of E! True Hollywood Story.

TV News Producer and Writer

KATU Channel 2
10.1989 - 01.1997
  • Producing newscasts for KATU News
  • Writing stories and teases
  • Line producing newscasts in production booth.

Education

Bachelor's Degree - Communication

University of Portland
Portland, Oregon

Skills

  • Staff Monitoring
  • Maintaining Clean Work Areas
  • Product Knowledge
  • Employee Relationships
  • Customer Service and Assistance
  • Handling Complaints

Timeline

Driver

Uber
11.2018 - Current

Keyperson

Roth’s Fresh Markets
09.2014 - Current

TV News Producer and Writer

KATU Channel 2
05.1999 - 08.2014

Associate Producer

E! Entertainment Television
03.1997 - 05.1999

TV News Producer and Writer

KATU Channel 2
10.1989 - 01.1997

Bachelor's Degree - Communication

University of Portland

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JAMES WILMES