Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Woolman

Port Huron

Summary

Dynamic manager with a proven track record at Dollar General, excelling in team coaching and customer satisfaction strategies. Skilled in problem solving and time management, I have successfully led teams through organizational changes while ensuring compliance and enhancing operational efficiency. Committed to fostering strong relationships and driving results.

Overview

7
7
years of professional experience

Work History

Manager

Doller General
Goodells
03.2025 - Current
  • Coached, mentored and trained team members in order to improve their job performance.
  • Provided leadership during times of organizational change or crisis situations.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.

Store Manager

Great Lakes Gaming
Fort Gratiot
12.2020 - 07.2024
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Developed relationships with suppliers to negotiate better prices.
  • Ensured compliance with safety regulations and company policies.

Custom Specialist

DHL Express
Port Huron
02.2018 - 09.2021
  • Resolved customer complaints promptly and professionally while maintaining high levels of customer satisfaction.
  • Ensured compliance with trade agreements such as NAFTA and GATT when processing shipments.
  • Investigated potential violations of customs rules or irregularities in import and export activity.

Education

Associate - business

St. Clair County community college

Associate - marketing

st. clair county community college

Skills

  • Cleaning procedures
  • Problem solving
  • Time management
  • Communication skills

Timeline

Manager

Doller General
03.2025 - Current

Store Manager

Great Lakes Gaming
12.2020 - 07.2024

Custom Specialist

DHL Express
02.2018 - 09.2021

Associate - business

St. Clair County community college

Associate - marketing

st. clair county community college
James Woolman