James Young
Pomona,California
Summary
A versatile and innovative professional with nearly 20 years of industry experience in Lumber and Customer Service. A highly organized team player with impeccable attention to detail and thrives in a fast-paced environment. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Warehouse Fulfillment Associate
Sierra Madre Collection
03.2023 - Current
- Met or exceeded daily performance goals through consistent focus on task completion and time management.
- Demonstrated adaptability by cross-training in multiple roles within the warehouse, increasing overall workforce flexibility.
- Sustained a clean and organized work environment, contributing to increased productivity and efficiency.
- Coordinated seamless communication between warehouse staff and supervisors regarding daily operations.
- Assisted in training new associates on warehouse procedures, fostering a supportive team atmosphere.
- Contributed to customer satisfaction by troubleshooting issues with orders and providing prompt resolutions.
- Achieved high levels of attendance punctuality reflecting commitment towards warehouse objectives.
- Streamlined order picking process with proper sequencing, reducing errors and increasing accuracy rates.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Picked and packed order items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed orders precisely for correct items, sizes and quantities.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Managed timely and effective replacement of damaged or missing products.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
WAREHOUSE MANAGER (MAYWOOD LOCATION)
SAROYAN HARDWOODS
06.2017 - 08.2021
- Full management responsibilities for the Maywood warehouse
- Maintained effective communication with Owner, Upper Management, Salesmen and Mill Lead
- Managed 12 employees at Maywood warehouse
- Trained all employees on procedures and policies per company and OSHA standards
- Ensured all policies and procedures were followed in the yard
- Conducted daily inventory checks (visually and in the company tracking system) to ensure accuracy
- Scheduled appointments with shipping companies (pre delivery)
- Assisted Logistics in retrieving lost or misplaced orders
- Accountable for meeting all deadlines
- Responsible for general upkeep of warehouse and equipment
- Supervised special projects.
ASSISTANT WAREHOUSE ASSISTANT (MAYWOOD LOCATION)
SAROYAN HARDWOODS
06.2014 - 06.2017
- Assisted Warehouse Manager with day-to-day operations
- Oversaw 4 warehouse employees and 1 forklift driver
- Transmitted and prioritized work orders to the yard workers
- Load and unloaded materials to and from designated areas via forklift.
YARD WORKER
SAROYAN HARDWOODS
09.2010 - 06.2014
- Pulled orders
- Forklift driver (when needed)
- Restacking of broken units of lumber
- Unloading of containers.
YARD SPECIALIST
DAVIS LUMBER
08.2002 - 09.2010
- Received and processed orders for will call and deliveries
- Assisted customers
- Drove delivery truck
- Operated forklift
- Skilled in the operation of Plainer, Rip Saw, Chop Saw, Band Saw and Corbel Saw
- Responsible for replenishing stock
- Tasked with organization and efficient operation of lumber yard
- Conducted bi-yearly inventory
- Fulfilled special orders
- Milled wood.
Education
HVAC-R TECHNICIAN TRAINEE -
EAST LOS ANGELES OCCUPATIONAL CENTER
02.2010
Skills
- Leadership / Management
- In depth knowledge of machines and tools
- Ability to direct and train others effectively as a team member
- Self-Motivated
- Knowledge of building materials
- Excellent organizational and communication skills
- Loading and unloading
- Workplace Cleanliness
- Order Picking
- Stock organization
- Packing Accuracy
- Lifting Techniques
- Warehouse Safety
- Product Packaging
- Shipment Preparation
- Quality Control
- Stock replenishment
- Forklift Operation
- Hand-Eye Coordination
- Product Inspections
- Teamwork and Collaboration
- Decision-Making
- Time Management
- Attention to Detail
- Equipment Operation
- Inventory Monitoring
- Data Entry
- Quick Learner
- Dependable and reliable
- Quality grading
Certification
- Forklift certified
- Air Conditioning Technician (Fundamentals), Technician Trainee and EPA license
Languages
English
Native or Bilingual
Timeline
Warehouse Fulfillment Associate
Sierra Madre Collection
03.2023 - Current
WAREHOUSE MANAGER (MAYWOOD LOCATION)
SAROYAN HARDWOODS
06.2017 - 08.2021
ASSISTANT WAREHOUSE ASSISTANT (MAYWOOD LOCATION)
SAROYAN HARDWOODS
06.2014 - 06.2017
YARD WORKER
SAROYAN HARDWOODS
09.2010 - 06.2014
YARD SPECIALIST
DAVIS LUMBER
08.2002 - 09.2010
HVAC-R TECHNICIAN TRAINEE -
EAST LOS ANGELES OCCUPATIONAL CENTER
- Forklift certified
- Air Conditioning Technician (Fundamentals), Technician Trainee and EPA license
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