James Young
Mingo,OH
Summary
Dynamic General Manager with a proven track record at Xtreme Motorcycle Outlet, excelling in operations management and leadership. Enhanced customer satisfaction through strategic marketing and streamlined inventory processes, achieving a 20% increase in turnover. Skilled in team building and problem resolution, fostering a positive workplace culture and driving operational efficiency.
Overview
21
21
years of professional experience
Work History
General Manager
Xtreme Motorcycle Outlet
01.2005 - Current
- Oversaw daily operations to enhance customer satisfaction and loyalty.
- Developed and implemented strategic marketing initiatives to increase brand visibility.
- Managed financial performance, optimizing budget allocation for operational efficiency.
- Led staff training programs to improve service delivery and product knowledge.
- Streamlined inventory management processes, reducing excess stock and improving turnover.
- Cultivated relationships with suppliers to secure favorable terms and timely deliveries.
- Analyzed sales data to identify trends, informing decision-making for product offerings.
- Fostered a positive workplace culture through effective team leadership and conflict resolution strategies.
Education
High School Diploma -
Steubenville High School
Steubenville, Oh06.1989
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Team leadership
Timeline
General Manager
Xtreme Motorcycle Outlet
01.2005 - Current
High School Diploma -
Steubenville High School